At a Glance
- Tasks: Deliver and maintain medical equipment, making a real difference in people's lives.
- Company: Established national medical equipment provider with a supportive culture.
- Benefits: £13.00 per hour, overtime pay, on-call bonuses, and full training provided.
- Other info: Stable work environment with excellent training and career development opportunities.
- Why this job: Join a rewarding role that allows you to help your community and gain valuable skills.
- Qualifications: Full UK driving licence and hands-on experience with DIY or technical tasks.
Location: Birmingham
Salary: £13.00 per hour + overtime + on-call allowance
Hours: Monday to Friday, 8am – 5pm
Are you practical, reliable, and looking for a rewarding role where you can make a real difference? We’re recruiting on behalf of a well-established national medical equipment provider who are looking for Van Driver / Technicians to join their team in Wallasey.
About the Role:
This is more than just a driving job – you’ll be a vital part of a service that helps people live more independently at home. You’ll be responsible for:
- Delivering and collecting medical equipment from service users' homes.
- Installing, maintaining, and repairing a range of medical equipment (full training provided).
- Carrying out basic mechanical or DIY tasks – ideal for candidates with a hands-on background.
- Providing excellent customer service and representing the company professionally at all times.
Key Details:
- £13.00 per hour
- Monday to Friday, 8am – 5pm
- Paid overtime available as required
- On-call rota: 1 week in every 8
- Weekday evenings until 11pm
- Weekends from 8am – 11pm
- £100 on-call bonus + time and a half for any call-outs
- Company van provided (take-home van after training)
- Full training provided on all equipment
What We’re Looking For:
- Full UK driving licence (essential)
- Hands-on experience with DIY, mechanical, or technical tasks
- A caring, respectful, and reliable approach to customer service
- Good communication and time management skills
- Willingness to participate in the on-call rota
This is a fantastic opportunity to join a trusted and supportive company offering stable work, full training, and the chance to truly help people in your local community.
Field Service Engineer in Birmingham employer: WEL Group
Join a well-established national medical equipment provider in Birmingham, where you can make a meaningful impact on people's lives while enjoying a supportive work culture. With competitive pay, comprehensive training, and opportunities for overtime, this role offers not just a job but a chance to grow within a company that values its employees and their contributions to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Birmingham
✨Tip Number 1
Get to know the company before your interview. Research their values and mission, especially how they impact the community. This will help you connect your skills to their needs and show that you're genuinely interested.
✨Tip Number 2
Practice your hands-on skills! Since this role involves DIY and mechanical tasks, brush up on those abilities. You might even want to demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what it’s like to work on the on-call rota or how training is structured.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Field Service Engineer in Birmingham
Some tips for your application 🫡
Show Your Practical Side:When writing your application, make sure to highlight any hands-on experience you have. Whether it's DIY, mechanical tasks, or anything else practical, we want to see how you can bring that to the role!
Customer Service is Key:Don’t forget to mention your customer service skills! We’re looking for someone who can represent us professionally and provide excellent service to our users, so share any relevant experiences you have.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WEL Group
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the types of medical equipment you'll be handling and any basic mechanical tasks you might need to perform. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves interacting with service users, be prepared to discuss your previous customer service experiences. Think of specific examples where you've gone above and beyond to help someone. This will demonstrate your caring and respectful approach, which is crucial for this position.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific situation with a piece of equipment or a customer. Brush up on your problem-solving skills and think through how you would approach these challenges in real life.
✨Dress the Part
Even though this is a hands-on job, first impressions matter! Dress smartly but comfortably for the interview. You want to convey professionalism while also showing that you’re ready for a practical role. A neat appearance can set a positive tone right from the start.
