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- Tasks: Deliver high-quality housing services and support tenants with their needs.
- Company: Join a dedicated team focused on making a difference in housing.
- Benefits: Weekly pay, supportive environment, and opportunities for personal growth.
- Why this job: Make a real impact by helping people navigate their housing challenges.
- Qualifications: Housing experience and strong communication skills are essential.
- Other info: Engage with diverse stakeholders and enjoy a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Office Based - Weekly Paid
Our client is in urgent need for up to 2 x Housing Officers to start immediately (once onboarding checks and DBS have been completed). The duties will include:
- To deliver a High Quality Housing Service to the needs of existing and future Tenants
- Have a reactive approach to all emergencies, ensuring full support to the Victim
- Have a reactive approach to all emergency repairs and attend site if required
- Work with Housing Manager to highlight and investigate potential Tenancy Fraud
- Provide Housing advice to Tenants covering areas such as Welfare Benefits, Claims, Housing Benefit, Pension Credit and Disability Allowances
- Communicate with Stakeholders, Support Workers, Agencies, Adult Social Services, Police and Internal colleagues and Management
- Help with general enquiries and Signpost to relevant department
You will be:
- Housing experience is essential
- Resilient
- Have Strong Communication skills at all levels both Written and Oral
- Engaging with great Listening and Empathy skills
- A DBS check will be carried out and is essential for this role
Housing Officer in Torquay employer: Weise Employment
Contact Detail:
Weise Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Torquay
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing services and tenant support. We recommend practising common interview questions and scenarios related to emergency repairs and tenancy fraud to show you're ready for anything.
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight your ability to engage with various stakeholders and your experience in providing housing advice. This will demonstrate that you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Housing Officer in Torquay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your relevant experience and skills, especially in housing services and communication. We want to see how you can deliver that high-quality service we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your resilience and strong communication skills, and don’t forget to show your empathy and listening abilities.
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforwardness, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Weise Employment
✨Know Your Housing Stuff
Make sure you brush up on your housing knowledge before the interview. Understand the key issues tenants face, like welfare benefits and tenancy fraud. This will show that you're not just interested in the role but also genuinely care about helping people.
✨Show Off Your Communication Skills
Since strong communication is a must for this role, practice articulating your thoughts clearly. Think of examples where you've successfully communicated with different stakeholders or resolved conflicts. This will demonstrate your ability to engage effectively with tenants and colleagues alike.
✨Be Ready for Real-Life Scenarios
Prepare for situational questions that might come up during the interview. For instance, how would you handle an emergency repair request? Having a few scenarios in mind will help you showcase your reactive approach and problem-solving skills.
✨Empathy is Key
As a Housing Officer, you'll need to show empathy towards tenants. Think of times when you've had to listen and support someone in need. Sharing these experiences can highlight your listening skills and your ability to connect with others on a personal level.
