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- Tasks: Support ICT operations, manage helpdesk tickets, and coordinate hardware logistics.
- Company: Join a fantastic School Trust in Plymouth with a supportive environment.
- Benefits: Earn £13.26 per hour with full-time hours and potential for permanent role.
- Why this job: Make a difference in education while developing your ICT skills.
- Qualifications: Organisational skills, attention to detail, and a willingness to learn about ICT.
- Other info: Opportunity for training and career growth in a dynamic school setting.
The predicted salary is between 25000 - 35000 £ per year.
Wise Employment are looking for an ICT Administration Assistant to join a fantastic School Trust based here in Plymouth! This opportunity is a Full Time Temporary to Permanent role, where you will work 8:30am – 5pm Monday to Friday (37 hours a week), earning £13.26 per hour.
As an ICT Administration Assistant you will be responsible for:
- Monitoring and triaging ICT helpdesk tickets, ensuring timely allocation, escalation, and resolution
- Acting as a point of contact for users, gathering information and coordinating hardware deliveries, returns, and exchanges
- Supporting ICT procurement activities, including obtaining quotations, processing orders and invoices, and tracking expenditure against budgets
- Maintaining accurate ICT asset registers and producing reports on device lifecycle, replacements, and disposals
- Supporting staff and student onboarding and offboarding processes within ICT systems, in line with Trust policies
- Coordinating external contractors and supporting ICT projects and operational activities
- Providing comprehensive administrative support to ICT Operations Managers
To be successful in this role you will need to:
- Demonstrate excellent organisational skills and attention to detail
- Be able to manage competing priorities effectively in a fast-paced environment
- Communicate clearly and professionally with a wide range of stakeholders
- Have a basic understanding of ICT environments and processes, or a strong willingness to develop this knowledge
- Be confident using spreadsheets, databases, and reporting tools
- Understand the importance of confidentiality, data protection, and safeguarding
- Previous experience in an administrative, ICT, or finance-related role would be advantageous, although training will be provided.
The Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to appropriate pre-employment checks in line with statutory guidance which will include referencing and an Enhanced Childworkforce DBS.
If you feel you have what it takes, then do not delay apply today!
ICT Administration Assistant in Plymouth employer: Weise Employment
Contact Detail:
Weise Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Administration Assistant in Plymouth
✨Tip Number 1
Get to know the school trust! Research their values and mission. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to ICT administration. Think about how your skills match the job description and be ready to share examples that highlight your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ICT Administration Assistant in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the ICT Administration Assistant role. We want to see how your organisational skills and attention to detail shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Explain why you’re interested in this role and how your background makes you a great fit for our team at the School Trust.
Showcase Your ICT Knowledge: Even if you’re still learning, let us know about any relevant experience or willingness to develop your ICT skills. We appreciate enthusiasm and a desire to grow in this area!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Weise Employment
✨Know Your ICT Basics
Brush up on your understanding of ICT environments and processes. Even if you’re not an expert, showing a willingness to learn and discuss basic concepts can impress the interviewers.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills and attention to detail. Think of times when you successfully managed competing priorities or streamlined a process – these stories will resonate well.
✨Communicate Clearly
Practice clear and professional communication. You’ll be interacting with various stakeholders, so being able to articulate your thoughts effectively is key. Consider doing mock interviews with friends to refine your delivery.
✨Understand Confidentiality and Safeguarding
Familiarise yourself with the importance of confidentiality, data protection, and safeguarding, especially in an educational context. Being able to discuss these topics confidently will show that you take these responsibilities seriously.
