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- Tasks: Engage with customers, resolve concerns, and ensure a smooth checkout experience.
- Company: Join Weis Markets, a company that values teamwork and community growth.
- Benefits: Flexible hours, supportive environment, and opportunities for personal development.
- Why this job: Be part of a team that prioritises respect and appreciation for its associates.
- Qualifications: No prior experience needed; just a positive attitude and willingness to learn.
- Other info: Great entry-level position with potential for career advancement.
The predicted salary is between 20000 - 25000 £ per year.
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That’s WEIS!
Location Address: 1204 Millersville Pike
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
- Follows company policies relating to customer check out to increase customer satisfaction.
- Operates front end scanning equipment and cash register.
- Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
- Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
- Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
- Follows all store and legal guidelines regarding sale of tobacco and alcohol.
- Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
- Responsible for general sanitation in the department.
- Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
- Disposes of trash properly.
- Ensures smooth function of department and store by cooperating with co-workers and supervisors.
- Responsible to continuously improve job performance.
- Responsible for utilization of all company provided Personal Protected Equipment (PPE), including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
- May also be called upon to assist in other departments.
Supervisory Responsibilities
This position currently has no supervisory responsibilities.
Qualification Requirements
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
- No prior experience required.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.
Customer Experience Associate in Lancaster employer: Weis Markets
Contact Detail:
Weis Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate in Lancaster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Weis Markets' social media and website. Understanding their values and how they treat their associates will help you connect during the conversation.
✨Tip Number 2
Practice your customer service skills! Since the role is all about making customers happy, think of examples from your past experiences where you’ve gone above and beyond for someone. This will show you’re a perfect fit for the Customer Experience Associate position.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A neat appearance can make a great first impression and shows you care about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Experience Associate in Lancaster
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service experience or teamwork examples that align with what we value at StudySmarter!
Proofread, Proofread, Proofread!: Before hitting that submit button, give your application a good once-over. Typos and errors can make a bad impression, so take the time to ensure everything is clear and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Weis Markets
✨Know the Company
Before your interview, take some time to research Weis Markets. Understand their values, especially their commitment to teamwork and respect for associates. This will help you align your answers with what they stand for.
✨Practice Customer Scenarios
Since the role involves direct customer interaction, think of common customer service scenarios. Practice how you would handle questions or concerns politely and professionally. This will show that you're prepared and capable of providing excellent customer experience.
✨Dress the Part
Even if the job is in a casual environment, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects professionalism. It shows you care about the opportunity and respect the interview process.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they support associate growth. This demonstrates your interest in the role and helps you gauge if it's the right fit for you.