Customer Experience Associate in Stafford
Customer Experience Associate

Customer Experience Associate in Stafford

Stafford Entry level 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, resolve concerns, and ensure a smooth checkout experience.
  • Company: Join Weis Markets, a company that values respect, teamwork, and community growth.
  • Benefits: Flexible hours, supportive environment, and opportunities for personal development.
  • Why this job: Be part of a team that makes a difference in customer experiences every day.
  • Qualifications: No prior experience needed; just a passion for helping others.
  • Other info: Great entry-level position with potential for career advancement.

The predicted salary is between 24000 - 36000 £ per year.

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That’s WEIS!

Location Address: 905 Garrisonville Road

Job Description Responsibilities:

  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
  • Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register.
  • Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
  • Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
  • Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department.
  • Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
  • Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors.
  • Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protective Equipment (PPE), including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

Supervisory Responsibilities:

This position currently has no supervisory responsibilities.

Qualification Requirements:

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

  • Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
  • No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

Customer Experience Associate in Stafford employer: Weis Markets, Inc.

At Weis Markets, we pride ourselves on fostering a respectful and supportive work environment where associates are valued and encouraged to grow both personally and professionally. Located at 905 Garrisonville Road, our team-oriented culture promotes collaboration and community engagement, ensuring that every employee feels appreciated and empowered to contribute to our mission of exceptional customer service.
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Contact Detail:

Weis Markets, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Associate in Stafford

✨Tip Number 1

Get to know the company culture! Before your interview, check out Weis Markets' social media and website. Understanding their values and how they treat their associates will help you connect during the conversation.

✨Tip Number 2

Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond for someone. This will show you’re a perfect fit for the Customer Experience Associate position.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look professional yet approachable. A neat appearance can make a great first impression and shows you care about the role.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Customer Experience Associate in Stafford

Customer Service Skills
Communication Skills
Attention to Detail
Cash Handling
Problem-Solving Skills
Teamwork
Time Management
Knowledge of Store Policies
Sanitation and Safety Compliance
Adaptability
Basic Math Skills
Technical Aptitude for Scanning Equipment
Ability to Follow Guidelines

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Experience Associate role. Mention specific responsibilities from the job description that excite you and how you can contribute to our team.

Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at Weis Markets, Inc.

✨Know the Company Values

Before your interview, take some time to research Weis Markets and their commitment to teamwork and respect for associates. Understanding their values will help you align your answers with what they’re looking for, showing that you’re a great fit for their culture.

✨Practice Customer Scenarios

Since the role involves interacting with customers, think of common customer service scenarios you might face. Prepare responses on how you would handle questions or concerns politely and professionally. This will demonstrate your readiness to tackle real-life situations.

✨Showcase Your Team Spirit

Weis Markets values teamwork, so be ready to share examples of how you’ve worked well in a team before. Whether it’s a school project or a part-time job, highlight your ability to cooperate with others and contribute positively to a group dynamic.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about their training programs or how they support associate growth. This shows your interest in the position and your desire to be part of a company that invests in its people.

Customer Experience Associate in Stafford
Weis Markets, Inc.
Location: Stafford

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