At a Glance
- Tasks: Lead daily store operations and drive sales while ensuring excellent customer service.
- Company: Join Weird Fish, a vibrant retail lifestyle brand with a passionate team.
- Benefits: Enjoy 28 days annual leave, a generous uniform allowance, and a 50% employee discount.
- Other info: Full-time role with a collaborative team culture and potential for professional development.
- Why this job: Be part of an exciting journey with opportunities for growth in a supportive environment.
- Qualifications: Retail management experience, strong leadership, and excellent communication skills are essential.
The predicted salary is between 28800 - 42000 £ per year.
Store Manager
Contract type: Permanent
Hours: 37.5 hours per week (5 days over 7, Monday to Sunday)
Join the Shoal at Weird Fish! We are a talented and dynamic team who work hard and represent the retail lifestyle brand we love. We are looking for a passionate individual to join the team, to help us grow and shape the exciting journey we are on.
We are seeking a talented Store Manager to join our store in Ilkley. You will be operationally strong with accountability for the daily operations of the store. You will also lead the team to be successful in their roles, driving sales, ensuring excellent customer service, and maintaining a well-organised store environment.
Your key areas of focus:
- Lead and oversee the daily operations of the store.
- Develop and implement strategies to achieve sales targets.
- Train, motivate, and supervise store colleagues.
- Monitor and analyse sales performance metrics.
- Ensure compliance with company policies and procedures.
What our Shoal needs:
- A self-motivated and passionate individual with proven retail management experience.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent communication skills to interact with customers, colleagues, and upper management.
- Proficiency in sales management to drive revenue growth.
- Strong administrative skills to handle paperwork, reports, and scheduling.
- Ability to sell products effectively and meet sales goals.
- Exceptional time management skills to prioritise tasks efficiently.
- Handling customer inquiries professionally.
- Build and foster a positive work environment.
What We Offer:
- Opportunities for professional growth and skill development.
- Ability to have input and impact in our organisation.
- A collaborative and supportive team environment.
- 28 days annual leave, inclusive of bank holidays. Annual leave entitlement increases with length of service increments.
- Generous uniform allowance.
- 50% employee discount on full price items.
If you are passionate about retail and have the skills and experience, we’d love to hear from you!
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Customer Service
Industries
Retail Apparel and Fashion
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Store Manager in Ilkley employer: Weird Fish Clothing
At Weird Fish, we pride ourselves on being an excellent employer that fosters a vibrant and supportive work culture. Located in Tewkesbury, our Head Office offers a collaborative environment where employees can thrive, with opportunities for professional growth and skill development. Enjoy generous benefits such as 25 days of annual leave, a 50% employee discount, and the flexibility of hybrid working arrangements after your initial induction.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ilkley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Weird Fish Clothing, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Weird Fish Clothing!
We think you need these skills to ace Store Manager in Ilkley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Weird Fish Clothing, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Weird Fish Clothing and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Weird Fish Clothing that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Weird Fish Clothing
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
