At a Glance
- Tasks: Manage insurance collections and resolve outstanding accounts to meet performance goals.
- Company: Join a leading foot and ankle care provider with a mission to improve lives.
- Benefits: Fully remote role, competitive benefits, and 401(k) with company match.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team making a real difference in patient care.
- Qualifications: High school diploma required; collections experience and strong communication skills preferred.
The predicted salary is between 40500 - 49500 £ per year.
For over 55 years, we have been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continue with that growth strategy. As our family expands, we stand by our core values, which include: integrity, excellence, trust, caring, tradition and innovation.
Position Summary
We are looking for an Insurance Collector who will reach collections performance goals. This is done by interacting with 3rd party insurance payors to obtain payments on outstanding accounts receivables, research and resolve accounts in order to maximize collections.
Duties And Responsibilities
- Manage assignments and initiate collection follow-up of all unpaid claims with the appropriate 3rd party payor
- Research and resolve underpayment and denials with appropriate obligator.
- Conduct root cause analyses and make recommendations regarding solutions.
- Support appeals process and provide documentation to borrowers, as needed
- Respond to insurance correspondence with appropriate actions
- Meet established monthly collection and productivity goals
- Provide information and assistance to patients and insurance companies
- Accurately update system demographics, insurance information, patient issues, comments and responses
- Research insurance explanation of benefits (EOB)
- Assist collections team with identification and resolution of any material issues involving underpayment and denials
- Resolve clearinghouse rejections
- Cover patient phone calls, voicemails and billing email inquiries
Qualifications/ Education/ Critical Skills
- High school diploma or GED required; Associate degree preferred
- At least 2 years of collections experience
- Proficient in Microsoft Office
- Medicare and Medicaid required; eClinicalWorks (ECW) and Modernizing Medicine (ModMed) experience a plus
- Knowledgeable on CPT and ICD-10 codes with experience with Connex, MEDI system, commercial insurance portals
- Strong verbal and written communication skills
- Committed to continuous performance improvement
- Excellent time management skills with the ability to thrive in a fast-paced environment
Benefits
- Fully remote full-time position
- Eligible to participate in company benefit program on the first of the month following 30-days of employment
- Eligible to participate in our 401(k) program with company match on the first of the month following 2-months of employment.
Physical Demands/ Environmental Factors
This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear. Specific vision abilities required by this job include close vision, distance vision and depth perception.
American With Disabilities Act (ADA) Specifications
Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
Insurance Collector employer: Weil Foot & Ankle Institute
At Weil Foot & Ankle Institute, we pride ourselves on being a leading employer in the healthcare sector, dedicated to enhancing patient care while fostering a supportive and innovative work environment. Our team members enjoy comprehensive benefits, including medical, dental, and vision plans, along with generous PTO and a 401k match, all within a culture that values integrity, excellence, and continuous growth. Located in Bannockburn and Schaumburg, our expanding practice offers unique opportunities for professional development and local travel, making it an ideal place for those passionate about making a difference in patient lives.
Contact Details:
Weil Foot & Ankle Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Collector
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Weil Foot & Ankle Institute). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Weil Foot & Ankle Institute. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Collector
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Weil Foot & Ankle Institute.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Weil Foot & Ankle Institute. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Weil Foot & Ankle Institute
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Weil Foot & Ankle Institute to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Weil Foot & Ankle Institute, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Weil Foot & Ankle Institute's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
