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- Tasks: Inspire and support members on their wellness journey through engaging workshops.
- Company: Join a global wellness tech company dedicated to changing lives.
- Benefits: Flexible part-time hours, community engagement, and personal growth opportunities.
- Why this job: Make a real impact by helping others adopt healthy habits and achieve their goals.
- Qualifications: Passion for wellness, customer service skills, and social media savvy.
- Other info: Diverse and inclusive workplace with excellent team support.
Overview
WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
Position Description
Position Description for WW Studio Coach
Reports To: Area Manager
Location/Department: Studio-based
A WW Studio Coach channels a passion for a healthy lifestyle, customer service, and proven facilitation skills into inspiring members and supporting them at every step of their wellness and weight loss journey, helping them to develop healthy habits by eating healthier, while enjoying the foods they love, moving more, and shifting their mindset. The WW Studio Coach is responsible for inspiring and building an inclusive, in-person community through facilitation of a branded, member-focused workshop centered on wellness, weight loss, and building healthy habits.
Essential Duties and Responsibilities
- Driving Member Recruitment/ Retention and WW Business: Leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards
- Delivers excellent experience to drive member referrals and workshop growth
- Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience
- Leverages social media and other platforms to engage with the WW community and to support in workshop growth and member retention
- Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales, seeking to understand and using knowledge to help build healthy habits
- Maintains personalised contact with members outside the studio/beyond the workshop, providing follow-up and support, encouraging members’ return to the studio
Delivering Workshop Experience
- Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions
- Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience, a safe space that helps our community foster real connections
- Establishes rapport and relationships with members through one-on-one interaction and group facilitation, sharing relevant information, tools, and knowledge, and helps members bring awareness to choices they are making
- Serves as expert in WW’s scientifically-proven methodology for building healthy habits, weight loss, and holistic wellness, incorporating moving, mindset, and the WW food program
- Creates personalised experiences for each member by demonstrating flexibility and adaptability in response to the individual, through active listening and asking questions in a positive, non-judgmental way to understand the “why.”
- Demonstrates active listening, coaching, and facilitation techniques to host an interactive workshop discussion, ensuring all members feel included, involved, and invited to participate
- During wellness check-ins, connects with and welcomes waiting members with hospitality, personalisation, and member service
- Takes the lead within the studio team to ensure an excellent member experience
- Demonstrates knowledge of WW science-based program and tools
Qualifications
- Passion for the WW brand, wellness and healthy lifestyle, and supporting others to achieve wellness and weight loss goals
- Savvy in using social media platforms (e.g. Facebook and Instagram)
- Superior customer service experience
- Accomplished facilitator with coaching experience
- Business acumen
- Experience with point of sale/point of purchase technology
- Smartphone owner
- Excellent active listening and communication skills
- Computer skills (Google & Microsoft Office suite, web-based applications)
- Minimum shift/hours availability as required
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
Seniorities/Employment
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Wellness and Fitness Services, Consumer Services, and Computer Networking Products
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WW Studio Coach - Midlands employer: WeightWatchers
Contact Detail:
WeightWatchers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WW Studio Coach - Midlands
✨Tip Number 1
Get to know the WW brand inside out! Familiarise yourself with their wellness philosophy and community vibe. This will help you connect with potential members and show them you're genuinely passionate about their journey.
✨Tip Number 2
Leverage your social media skills! Use platforms like Instagram and Facebook to engage with the WW community. Share your own wellness journey, tips, and insights to attract attention and build rapport with future members.
✨Tip Number 3
Practice your facilitation skills! Run mock workshops with friends or family to hone your active listening and coaching techniques. The more comfortable you are, the better you'll inspire others in real sessions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the WW team and making a difference in people's lives.
We think you need these skills to ace WW Studio Coach - Midlands
Some tips for your application 🫡
Show Your Passion: Let your love for wellness and healthy living shine through in your application. We want to see how you connect with our mission to inspire others, so share personal stories or experiences that highlight your commitment to a healthy lifestyle.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We’re looking for candidates who can demonstrate their understanding of our brand and how they can contribute to our community.
Be Authentic: When writing your application, be yourself! We value genuine connections, so let your personality come through. Share your unique approach to coaching and how you would create an inclusive environment for our members.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at WeightWatchers
✨Know Your WW Stuff
Before the interview, dive deep into WW's mission and values. Familiarise yourself with their wellness programmes and how they help people build healthy habits. This will show your passion for the brand and your understanding of what it means to be a Studio Coach.
✨Showcase Your Facilitation Skills
Prepare to demonstrate your facilitation skills during the interview. Think of examples where you've successfully led a group or workshop. Highlight your ability to engage and inspire others, as this is crucial for the role.
✨Be Ready to Listen
Active listening is key in this role. During the interview, practice reflecting back what the interviewer says to show you’re engaged. This will not only help you connect but also demonstrate your coaching abilities.
✨Engage with Social Media
Since social media plays a big part in member engagement, come prepared with ideas on how you would use platforms like Facebook and Instagram to connect with the WW community. Share any relevant experiences you have in this area to stand out.
