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For Companies At a Glance
- Tasks: Inspire and support members on their wellness journey through engaging workshops.
- Company: Join WeightWatchers, a global leader in wellness technology.
- Benefits: Flexible hours, community impact, and personal growth opportunities.
- Why this job: Make a real difference in people's lives while promoting healthy habits.
- Qualifications: Passion for wellness, strong communication skills, and social media savvy.
- Other info: Be part of a diverse team dedicated to inclusivity and support.
Position Description For WW Studio Coach
Reports To: Area Manager
Location: Studio-based
Essential Duties and Responsibilities
- Driving Member Recruitment/ Retention and WW Business: Leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards and delivers excellent experience to drive member referrals and workshop growth.
- Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience.
- Leverages social media and other platforms to engage with the WW community and to support workshop growth and member retention.
- Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales, seeking to understand and using knowledge to help build healthy habits.
- Maintains personalised contact with members outside the studio/beyond the workshop, providing follow‑up and support, encouraging members’ return to the studio.
Delivering Workshop Experience
- Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions.
- Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience, a safe space that helps our community foster real connections and feel part of WW.
- Establishes rapport and relationships with members through one‑on‑one interaction and group facilitation, sharing relevant information, tools, and knowledge, and helps members bring awareness to choices they are making.
- Serves as expert in WW’s scientifically‑proven methodology for building healthy habits, weight loss and holistic wellness, incorporating moving, mindset, and the WW food program.
- Creates personalised experiences for each member by demonstrating flexibility and adaptability, using active listening and open approach, asking questions positively.
- Demonstrates active listening, coaching and facilitation techniques to host an interactive workshop discussion, ensuring all members feel included, involved and invited to participate and part of the WW community.
- During wellness check‑ins, connects with and welcomes waiting members with superior hospitality, personalisation and member service.
- Takes the lead within the studio team to ensure an excellent member experience.
- Demonstrates knowledge and awareness of wellness and diet/weight loss trends, and deeply understands, promotes and effectively explains the WW science‑based program.
- Has expert knowledge and understanding of WW tools and digital tools, including program materials, apps and technical tools, membership/studio offerings and retail products.
- Prepares for workshop by understanding weekly topic and relevance to members’ personal wellness and weight loss goals.
- Remains up‑to‑date and current on all WW training and products and on wellness and diet/weight loss trends.
- Performs other administrative and studio‑related and operational tasks as required.
Community Involvement
- Actively seeks opportunities in the community to build on‑brand partnerships, attract new members and create brand awareness.
- Acts as a WW brand ambassador and anticipates community’s needs.
- Represents the WW brand at internal and external community events.
- Builds strong connections within the community and executes WW marketing locally as required.
Your Impact Behaviours
- Take Big Bites: We’re gutsy go‑getters who make it happen.
- Be On Point: We deliver on the right things with speed and excellence.
- Move Together: We champion the mission as one global team.
- Care Fiercely: We embody kindness that’s honest — never sugar coated.
Functional Competencies
- Empathy
- Excellent active listening and communication skills
- Prioritisation
- Time management
- Member focused
Job Factors/Work Environment
- Ability to work with minimal supervision
- Perform some work from home
- Ability/willingness to work in multiple locations within designated travel area
- Work in one specific role with option to serve in more than one role
Position Qualifications
- Passion for the WW brand, wellness and healthy lifestyle, and supporting others to achieve wellness and weight loss goals
- Savvy in using social media platforms (e.g. Facebook and Instagram)
- Superior customer service experience
- Accomplished facilitator with coaching experience
- Business acumen
- Experience with point of sale/point of purchase technology
- Must own a smartphone
- Excellent active listening and communication skills
- Computer skills (Google & Microsoft Office suite, web‑based applications)
- Minimum shift/hours availability may apply
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, colour, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status or disability.
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WW Coach - Wales employer: WeightWatchers
Contact Detail:
WeightWatchers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WW Coach - Wales
✨Tip Number 1
Get to know the WW brand inside out! Familiarise yourself with their wellness philosophy and community vibe. This will help you connect with potential members and show them you're genuinely passionate about helping them on their journey.
✨Tip Number 2
Leverage your social media skills! Use platforms like Instagram and Facebook to engage with the WW community. Share your own wellness journey, tips, and insights to attract attention and show how you can inspire others.
✨Tip Number 3
Practice your active listening skills! When chatting with potential members, make sure to ask open-ended questions and really listen to their needs. This will help you tailor your approach and build strong connections.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the WW team and making a difference in people's lives.
We think you need these skills to ace WW Coach - Wales
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for wellness and healthy living shine through in your application. We want to see how you connect with the WW brand and how you can inspire others on their journey.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the WW Coach role. We love seeing how your skills match our needs, so don’t hold back!
Be Authentic: When writing your application, be yourself! Share your personal story and what motivates you to help others. We value genuine connections, and your unique voice will make you stand out.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Let’s get started!
How to prepare for a job interview at WeightWatchers
✨Know Your WW Stuff
Before the interview, dive deep into WeightWatchers' philosophy and programmes. Familiarise yourself with their wellness approach, especially how they integrate healthy eating, movement, and mindset shifts. This knowledge will help you connect your personal passion for wellness with the company's mission.
✨Showcase Your Facilitation Skills
As a WW Studio Coach, you'll be leading workshops and engaging with members. Prepare to demonstrate your facilitation skills during the interview. Think of examples where you've successfully led a group or inspired others, and be ready to share how you can create an inclusive and welcoming environment.
✨Engage with Active Listening
Active listening is key in this role. During the interview, practice this skill by asking thoughtful questions and responding to the interviewer’s points. Show that you can tailor your approach based on what others say, just like you would with WW members.
✨Be Social Media Savvy
Since engaging with the community is part of the job, highlight your experience with social media platforms. Share specific examples of how you've used social media to build connections or promote wellness initiatives. This will show your potential employer that you can effectively reach out to and engage with the WW community.
