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- Tasks: Inspire and support members on their wellness journey through engaging workshops.
- Company: Join WW, a global leader in wellness technology, transforming lives with healthy habits.
- Benefits: Enjoy flexible hours, community engagement, and the chance to make a real impact.
- Why this job: Be part of a supportive community that celebrates progress and promotes healthy living.
- Qualifications: Passion for wellness, excellent communication skills, and social media savvy required.
- Other info: This is a part-time, entry-level role with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
2 weeks ago Be among the first 25 applicants
WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
Position Description For WW Studio Coach
Reports To: Area Manager
Location/Department: Studio-based
A WW Studio Coach channels a passion for a healthy lifestyle, customer service, and proven facilitation skills into inspiring members and supporting them at every step of their wellness and weight loss journey, helping them to develop healthy habits by eating healthier, while enjoying the foods they love, moving more, and shifting their mindset. The WW Studio Coach is responsible for inspiring and building an inclusive, in-person community through facilitating a branded, member-focused workshop centered on wellness, weight loss, and building healthy habits.
Essential Duties and Responsibilities:
- Driving Member Recruitment/ Retention and WW Business:
- Leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards
- Delivers excellent experience to drive member referrals and workshop growth
- Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience
- Leverages social media and other platforms to engage with the WW community and to support in workshop growth and member retention
- Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales, seeking to understand and using knowledge to help build healthy habits
- Maintains personalised contact with members outside the studio/beyond the workshop, providing follow-up and support, encouraging members’ return to the studio
Delivering Workshop Experience:
- Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions
- Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience, a safe space that helps our community foster real connections and feel like
they are part of WW
- Establishes rapport and relationships with members through one-on-one interaction and group facilitation, sharing relevant information, tools, and knowledge, and helps members bring awareness to choices they are making
- Serves as expert in WW’s scientifically-proven methodology for building healthy habits,weight loss, and holistic wellness, incorporating moving, mindset, and the WW food program
- Creates personalised experiences for each member by demonstrating flexibility and adaptability in response to the individual, through demonstrating active listening using an open approach, shows interest in every interaction by asking questions in a positive, non-judgmental way, seeking to understand the “why.” Uses effective questioning and active listening skills and
holds meaningful conversations to understand members’ personal wellness and weight loss goals.
- Demonstrates active listening, coaching, and facilitation techniques to host an interactive workshop discussion, ensuring all members feel included, involved, and invited to participate and part of the WW community
- During wellness check-ins, connects with and welcomes waiting members with superior level of hospitality, personalisation, and member service
- Takes the lead within the studio team to ensure an excellent member experience
- Demonstrates knowledge and awareness of wellness and diet/weight loss trends, and deeply
understands, promotes, and effectively explains the WW science-based program
- Has expert knowledge and understanding of WW tools and digital tools, including program materials, apps and technical tools, membership/studio offerings, and retail products
- Prepares for workshop by understanding weekly topic and relevance to members’ personal
wellness and weight loss goals
- Remains up-to-date and current on all WW training and products and on wellness and
diet/weight loss trends
- Performs other administrative and studio-related and operational tasks as required
Community Involvement:
- Actively seeks opportunities in the community to build on-brand partnerships, attract new members, and create brand awareness
- Acts as a WW brand ambassador and anticipates community’s needs
- Represents the WW brand at internal and external community events
- Builds strong connections within the community and executes WW marketing locally as required
This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.
Our Impact Behaviours
- Take Big Bites: We’re gutsy go-getters who make it happen.
- Be On Point: We deliver on the right things with speed and excellence.
- Move Together: We champion the mission as one global team.
- Care Fiercely: We embody kindness that’s honest — never sugar coated.
Functional Competencies
- Empathy
- Excellent active listening and communication skills
- Prioritisation
- Time management
- Member focused
Job Factors/Work Environment
- Ability to work with minimal supervision
- Perform some work from home
- Ability/willingness to work in multiple locations within designated travel area
- Work in one specific role with option to serve in more than one role
Position Qualifications
- Passion for the WW brand, wellness and healthy lifestyle, and supporting others to achieve wellness and weight loss goals
- Savvy in using social media platforms (e.g. Facebook and Instagram)
- Superior customer service experience
- Accomplished facilitator with coaching experience
- Business acumen
- Experience with point of sale/point of purchase technology
- Must own a smartphone
- Excellent active listening and communication skills
- Computer skills (Google & Microsoft Office suite, web-based applications)
- Minimum shift/hours availability may apply
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
Seniority level
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Seniority level
Entry level
Employment type
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Part-time
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Industries
Wellness and Fitness Services, Consumer Services, and Computer Networking Products
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WW Coach - Telford employer: WeightWatchers
Contact Detail:
WeightWatchers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WW Coach - Telford
✨Tip Number 1
Familiarise yourself with WW's core values and mission. Understanding their approach to wellness and community building will help you align your conversations and interactions during the interview process.
✨Tip Number 2
Engage with the WW community on social media platforms like Facebook and Instagram. This not only shows your enthusiasm for the brand but also helps you understand member needs and preferences, which can be beneficial in your role as a coach.
✨Tip Number 3
Practice your active listening and facilitation skills. Consider hosting mock workshops with friends or family to refine your ability to engage and inspire others, which is crucial for the Studio Coach position.
✨Tip Number 4
Network with current or former WW coaches if possible. They can provide valuable insights into the role and share tips on how to excel in the interview process, giving you an edge over other candidates.
We think you need these skills to ace WW Coach - Telford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a WW Studio Coach. Familiarise yourself with the key duties such as member engagement, workshop facilitation, and community involvement.
Tailor Your CV: Highlight relevant experience in customer service, coaching, or wellness. Use specific examples that demonstrate your ability to inspire and support others in their wellness journeys.
Craft a Compelling Cover Letter: In your cover letter, express your passion for wellness and how it aligns with WW's mission. Share personal anecdotes that showcase your commitment to healthy living and helping others achieve their goals.
Showcase Communication Skills: Since the role requires excellent active listening and communication skills, provide examples in your application that illustrate your ability to connect with people and facilitate engaging discussions.
How to prepare for a job interview at WeightWatchers
✨Show Your Passion for Wellness
Make sure to express your genuine enthusiasm for health and wellness during the interview. Share personal stories or experiences that highlight your commitment to a healthy lifestyle, as this aligns with WW's mission to inspire others.
✨Demonstrate Active Listening Skills
Since the role requires excellent active listening, practice this skill in your interview. Show that you can engage with the interviewer by asking thoughtful questions and responding appropriately to their comments, reflecting your understanding of their needs.
✨Familiarise Yourself with WW's Methodology
Before the interview, take time to learn about WW's scientifically-proven methods for building healthy habits. Being knowledgeable about their programmes will not only impress the interviewer but also help you articulate how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations related to member engagement and retention. Prepare examples from your past experiences where you successfully motivated others or resolved conflicts, showcasing your facilitation skills.
