WW Coach - Southampton

WW Coach - Southampton

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Inspire members on their wellness journey through engaging workshops and personal connections.
  • Company: WW is a global wellness tech company dedicated to helping people adopt healthy habits.
  • Benefits: Enjoy flexible hours, community engagement, and the chance to make a real impact.
  • Why this job: Join a supportive team that values inclusivity and celebrates every member's progress.
  • Qualifications: Passion for wellness, excellent communication skills, and social media savvy required.
  • Other info: Part-time role with opportunities for growth and community involvement.

The predicted salary is between 24000 - 36000 £ per year.

1 week ago Be among the first 25 applicants

WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

Position Description For WW Studio Coach

Reports To: Area Manager

Location/Department: Studio-based

A WW Studio Coach channels a passion for a healthy lifestyle, customer service, and proven facilitation skills into inspiring members and supporting them at every step of their wellness and weight loss journey, helping them to develop healthy habits by eating healthier, while enjoying the foods they love, moving more, and shifting their mindset. The WW Studio Coach is responsible for inspiring and building an inclusive, in-person community through facilitating a branded, member-focused workshop centered on wellness, weight loss, and building healthy habits.

Essential Duties and Responsibilities:

  • Driving Member Recruitment/ Retention and WW Business:
  • Leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards
  • Delivers excellent experience to drive member referrals and workshop growth
  • Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience
  • Leverages social media and other platforms to engage with the WW community and to support in workshop growth and member retention
  • Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales, seeking to understand and using knowledge to help build healthy habits
  • Maintains personalised contact with members outside the studio/beyond the workshop, providing follow-up and support, encouraging members’ return to the studio

Delivering Workshop Experience:

  • Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions
  • Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience, a safe space that helps our community foster real connections and feel like

they are part of WW

  • Establishes rapport and relationships with members through one-on-one interaction and group facilitation, sharing relevant information, tools, and knowledge, and helps members bring awareness to choices they are making
  • Serves as expert in WW’s scientifically-proven methodology for building healthy habits,weight loss, and holistic wellness, incorporating moving, mindset, and the WW food program
  • Creates personalised experiences for each member by demonstrating flexibility and adaptability in response to the individual, through demonstrating active listening using an open approach, shows interest in every interaction by asking questions in a positive, non-judgmental way, seeking to understand the “why.” Uses effective questioning and active listening skills and

holds meaningful conversations to understand members’ personal wellness and weight loss goals.

  • Demonstrates active listening, coaching, and facilitation techniques to host an interactive workshop discussion, ensuring all members feel included, involved, and invited to participate and part of the WW community
  • During wellness check-ins, connects with and welcomes waiting members with superior level of hospitality, personalisation, and member service
  • Takes the lead within the studio team to ensure an excellent member experience
  • Demonstrates knowledge and awareness of wellness and diet/weight loss trends, and deeply

understands, promotes, and effectively explains the WW science-based program

  • Has expert knowledge and understanding of WW tools and digital tools, including program materials, apps and technical tools, membership/studio offerings, and retail products
  • Prepares for workshop by understanding weekly topic and relevance to members’ personal

wellness and weight loss goals

  • Remains up-to-date and current on all WW training and products and on wellness and

diet/weight loss trends

  • Performs other administrative and studio-related and operational tasks as required

Community Involvement:

  • Actively seeks opportunities in the community to build on-brand partnerships, attract new members, and create brand awareness
  • Acts as a WW brand ambassador and anticipates community’s needs
  • Represents the WW brand at internal and external community events
  • Builds strong connections within the community and executes WW marketing locally as required

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.

Our Impact Behaviours

  • Take Big Bites: We’re gutsy go-getters who make it happen.
  • Be On Point: We deliver on the right things with speed and excellence.
  • Move Together: We champion the mission as one global team.
  • Care Fiercely: We embody kindness that’s honest — never sugar coated.

Functional Competencies

  • Empathy
  • Excellent active listening and communication skills
  • Prioritisation
  • Time management
  • Member focused

Job Factors/Work Environment

  • Ability to work with minimal supervision
  • Perform some work from home
  • Ability/willingness to work in multiple locations within designated travel area
  • Work in one specific role with option to serve in more than one role

Position Qualifications

  • Passion for the WW brand, wellness and healthy lifestyle, and supporting others to achieve wellness and weight loss goals
  • Savvy in using social media platforms (e.g. Facebook and Instagram)
  • Superior customer service experience
  • Accomplished facilitator with coaching experience
  • Business acumen
  • Experience with point of sale/point of purchase technology
  • Must own a smartphone
  • Excellent active listening and communication skills
  • Computer skills (Google & Microsoft Office suite, web-based applications)
  • Minimum shift/hours availability may apply

At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other

  • Industries

    Wellness and Fitness Services, Consumer Services, and Computer Networking Products

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WW Coach - Southampton employer: WeightWatchers

At WW, we are dedicated to fostering a vibrant and inclusive work culture that empowers our employees to inspire others on their wellness journeys. Located in Southampton, our Studio Coach role offers the unique opportunity to engage with a supportive community while benefiting from ongoing professional development and a commitment to work-life balance. Join us to make a meaningful impact in people's lives while enjoying the perks of a flexible work environment and a passionate team.
W

Contact Detail:

WeightWatchers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land WW Coach - Southampton

✨Tip Number 1

Familiarise yourself with WW's core values and mission. Understanding their approach to wellness and community building will help you align your conversations and interactions during the interview process.

✨Tip Number 2

Showcase your passion for healthy living and community engagement. Be prepared to share personal stories or experiences that demonstrate how you've inspired others or contributed to a wellness-focused environment.

✨Tip Number 3

Utilise social media to connect with current WW coaches or members. Engaging with the community can provide insights into the role and help you build rapport, which may be beneficial during your application process.

✨Tip Number 4

Prepare to discuss your facilitation and coaching skills in detail. Think of examples where you've successfully led a group or workshop, as this will highlight your ability to create an inclusive and engaging environment for members.

We think you need these skills to ace WW Coach - Southampton

Active Listening
Empathy
Customer Service Excellence
Facilitation Skills
Community Engagement
Social Media Savvy
Personalised Coaching
Time Management
Communication Skills
Knowledge of Wellness Trends
Adaptability
Sales Skills
Workshop Delivery
Relationship Building
Technical Proficiency in Digital Tools

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a WW Studio Coach. Familiarise yourself with the job description and think about how your skills and experiences align with the role.

Tailor Your CV: Customise your CV to highlight relevant experience in wellness, customer service, and facilitation. Use specific examples that demonstrate your ability to inspire and support others on their wellness journeys.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and your understanding of the WW brand. Share personal anecdotes that illustrate your commitment to healthy living and how you can contribute to the community.

Showcase Communication Skills: Since the role requires excellent communication and active listening skills, ensure your application reflects these abilities. Use clear, concise language and consider including examples of how you've successfully engaged with others in previous roles.

How to prepare for a job interview at WeightWatchers

✨Show Your Passion for Wellness

Make sure to express your genuine enthusiasm for healthy living and wellness during the interview. Share personal stories or experiences that highlight your commitment to a healthy lifestyle, as this aligns with the core values of the company.

✨Demonstrate Active Listening Skills

Since the role requires excellent active listening, practice this skill in your interview. Show that you can engage with the interviewer by summarising their points and asking relevant questions. This will demonstrate your ability to connect with members effectively.

✨Familiarise Yourself with WW's Methodology

Research WW's scientifically-proven methods for building healthy habits and weight loss. Be prepared to discuss how these principles can be applied in workshops and member interactions, showcasing your understanding of the brand's approach.

✨Prepare for Community Engagement Questions

Expect questions about how you would engage with the community and attract new members. Think of specific strategies you could implement, such as leveraging social media or hosting local events, to demonstrate your proactive approach to community involvement.

WW Coach - Southampton
WeightWatchers
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W
  • WW Coach - Southampton

    London
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-08-06

  • W

    WeightWatchers

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