At a Glance
- Tasks: Inspire and support members in adopting healthy habits through engaging workshops and personal connections.
- Company: Join a global wellness tech company dedicated to changing lives for the better.
- Benefits: Flexible hours, community impact, and a chance to grow your skills in wellness.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building a supportive community.
- Qualifications: Passion for wellness, excellent communication skills, and social media savvy.
The predicted salary is between 20000 - 25000 £ per year.
WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love.
Essential Duties and Responsibilities
- Driving Member Recruitment/Retention and WW Business: Leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards.
- Delivers excellent experience to drive member referrals and workshop growth.
- Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience.
- Leverages social media and other platforms to engage with the WW community and to support in workshop growth and member retention.
- Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales.
- Maintains personalised contact with members outside the studio/beyond the workshop, providing follow-up and support, encouraging members’ return to the studio.
Delivering Workshop Experience
- Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions.
- Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience.
- Establishes rapport and relationships with members through one-on-one interaction and group facilitation.
- Serves as expert in WW’s scientifically-proven methodology for building healthy habits, weight loss, and holistic wellness.
- Creates personalised experiences for each member by demonstrating flexibility and adaptability in response to the individual.
- Demonstrates active listening, coaching, and facilitation techniques to host an interactive workshop discussion.
- Takes the lead within the studio team to ensure an excellent member experience.
Workshop Preparation and Knowledge
- Prepares for workshop by understanding weekly topic and relevance to members’ personal wellness and weight loss goals.
- Remains up-to-date on WW training and products and on wellness and diet/weight loss trends.
Community Involvement
- Actively seeks opportunities in the community to build on-brand partnerships, attract new members, and create brand awareness.
- Acts as a WW brand ambassador and represents the WW brand at internal and external community events.
- Builds strong connections within the community and supports local WW marketing as required.
Our Impact Behaviours
- Take Big Bites: We’re gutsy go-getters who make it happen.
- Be On Point: We deliver on the right things with speed and excellence.
- Move Together: We champion the mission as one global team.
- Care Fiercely: We embody kindness that’s honest — never sugar coated.
Functional Competencies
- Empathy
- Excellent active listening and communication skills
- Prioritisation
- Time management
- Member focused
Job Factors/Work Environment
- Ability to work with minimal supervision.
- Perform some work from home.
- Ability/willingness to work in multiple locations within designated travel area.
Position Qualifications
- Passion for the WW brand, wellness and healthy lifestyle, and supporting others to achieve wellness and weight loss goals.
- Savvy in using social media platforms (e.g. Facebook and Instagram).
- Superior customer service experience.
- Accomplished facilitator with coaching experience.
- Business acumen.
- Experience with point of sale/point of purchase technology.
- Must own a smartphone.
- Excellent active listening and communication skills.
- Computer skills (Google & Microsoft Office suite, web-based applications).
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
WW Coach - South East of England employer: WeightWatchers
WW is an exceptional employer that prioritises the well-being and growth of its employees while fostering a vibrant community in the South East of England. With a strong emphasis on personal development, our inclusive work culture encourages collaboration and innovation, allowing you to make a meaningful impact on members' lives through wellness coaching. Enjoy flexible working arrangements, comprehensive training, and the opportunity to connect with like-minded individuals who share your passion for health and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land WW Coach - South East of England
✨Tip Number 1
Get to know the WW brand inside out! Familiarise yourself with their wellness philosophy and community vibe. This way, when you chat with potential employers, you can show off your passion and understanding of what makes WW tick.
✨Tip Number 2
Network like a pro! Use social media platforms to connect with current WW coaches and members. Engaging with the community can lead to insider tips and even job leads. Plus, it shows you're already part of the WW family!
✨Tip Number 3
Practice your active listening skills. During interviews or networking events, focus on really hearing what others are saying. This will help you tailor your responses and demonstrate that you genuinely care about helping others achieve their wellness goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WW team and ready to make a difference in people’s lives.
We think you need these skills to ace WW Coach - South East of England
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for wellness and how it aligns with our mission at WW.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Show us how your background in coaching or customer service can help drive member engagement and retention!
Show Your Enthusiasm:We love candidates who are genuinely excited about the role! Use your application to express why you’re passionate about helping others adopt healthy habits and how you can contribute to our community.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at WeightWatchers
✨Know Your WW Stuff
Before the interview, dive deep into WW's mission and values. Familiarise yourself with their wellness programmes and how they help people adopt healthy habits. This will show your passion for the brand and your understanding of what they stand for.
✨Show Off Your People Skills
As a WW Coach, you'll be interacting with members regularly. Prepare examples of how you've successfully engaged with others in the past. Think about times when you’ve inspired or motivated someone to achieve their goals – this is your chance to shine!
✨Be Ready to Listen
Active listening is key in this role. During the interview, demonstrate your ability to listen and respond thoughtfully. You might even want to practice some active listening techniques beforehand, so you can showcase this skill when discussing member needs and goals.
✨Get Social Media Savvy
Since engaging with the community online is part of the job, brush up on your social media skills. Be prepared to discuss how you would use platforms like Facebook and Instagram to connect with members and promote workshops. Share any relevant experiences you have in this area!
