At a Glance
- Tasks: Inspire and support members on their wellness journey through engaging workshops.
- Company: Join WeightWatchers, a global leader in wellness technology.
- Benefits: Flexible part-time hours, community impact, and personal growth opportunities.
- Why this job: Make a real difference in people's lives while promoting healthy habits.
- Qualifications: Passion for wellness, customer service skills, and social media savvy.
- Other info: Diverse and inclusive workplace committed to supporting all employees.
The predicted salary is between 18000 - 24000 ÂŁ per year.
Join to apply for the WW Coach – North East of England role at WeightWatchers
WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
Position Description
A WW Studio Coach channels a passion for a healthy lifestyle, customer service, and proven facilitation skills into inspiring members and supporting them at every step of their wellness and weight loss journey, helping them to develop healthy habits by eating healthier, while enjoying the foods they love, moving more, and shifting their mindset. The WW Studio Coach is responsible for inspiring and building an inclusive, in-person community through facilitating a branded, member-focused workshop centered on wellness, weight loss, and building healthy habits.
Essential Duties and Responsibilities
- Driving Member Recruitment/Retention and WW Business: leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards
- Delivers excellent experience to drive member referrals and workshop growth
- Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience
- Leverages social media and other platforms to engage with the WW community and to support in workshop growth and member retention
- Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales
- Maintains personalised contact with members outside the studio/beyond the workshop, providing follow-up and support, encouraging members’ return to the studio
Delivering Workshop Experience
- Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions
- Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience, a safe space that helps our community foster real connections
- Establishes rapport and relationships with members through one-on-one interaction and group facilitation, sharing relevant information, tools, and knowledge
- Serves as expert in WW’s scientifically-proven methodology for building healthy habits, weight loss, and holistic wellness
- Creates personalised experiences for each member by listening and asking questions in a positive, non-judgmental way
- Demonstrates active listening, coaching, and facilitation techniques to host an interactive workshop discussion
- During wellness check-ins, connects with and welcomes waiting members with hospitality and personalised service
Qualifications and Skills
- Passion for the WW brand, wellness and healthy lifestyle, and supporting others to achieve wellness and weight loss goals
- Savvy in using social media platforms (e.g. Facebook and Instagram)
- Superior customer service experience
- Accomplished facilitator with coaching experience
- Business acumen
- Experience with point of sale/point of purchase technology
- Must own a smartphone
- Excellent active listening and communication skills
- Computer skills (Google & Microsoft Office suite, web-based applications)
- Minimum shift/hours availability may apply
Additional Information
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Wellness and Fitness Services, Consumer Services, and Computer Networking Products
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WW Coach - North East of England employer: WeightWatchers
Contact Detail:
WeightWatchers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WW Coach - North East of England
✨Tip Number 1
Get to know the company culture! Before your interview, dive into WeightWatchers' values and mission. This will help you connect your passion for wellness with their goals, making you a standout candidate.
✨Tip Number 2
Practice your facilitation skills! Since the role involves leading workshops, try running a mock session with friends or family. This will boost your confidence and help you refine your coaching techniques.
✨Tip Number 3
Leverage social media! Share your own wellness journey on platforms like Instagram or Facebook. This not only showcases your passion but also aligns with the role's requirement of engaging with the WW community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the WW team and making a difference in people's lives.
We think you need these skills to ace WW Coach - North East of England
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for wellness and healthy living shine through in your application. We want to see how much you care about helping others on their journey, so share personal stories or experiences that highlight your commitment to a healthy lifestyle.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we’re looking for at WW.
Be Authentic: When writing your application, be yourself! We value genuine connections, so let your personality come through. Share your unique approach to coaching and how you can contribute to building an inclusive community.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at WeightWatchers
✨Know Your WW Stuff
Before the interview, dive deep into WeightWatchers' philosophy and programs. Familiarise yourself with their approach to wellness and how they inspire members. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your Facilitation Skills
As a WW Coach, you'll be facilitating workshops. Prepare to demonstrate your coaching and facilitation skills during the interview. Think of examples where you've successfully engaged a group or helped someone achieve their goals.
✨Engage with the Community
Highlight your experience with social media and community engagement. Share specific instances where you've used platforms like Facebook or Instagram to connect with others, as this is crucial for member recruitment and retention.
✨Practice Active Listening
During the interview, practice active listening. Show that you can ask insightful questions and respond thoughtfully. This skill is essential for understanding members' needs and tailoring your approach to support them effectively.