At a Glance
- Tasks: Inspire and support members on their wellness journey through engaging workshops.
- Company: Join WeightWatchers, a global leader in wellness technology.
- Benefits: Flexible part-time hours, community impact, and personal growth opportunities.
- Other info: Diverse and inclusive workplace committed to employee support.
- Why this job: Make a real difference in people's lives while promoting healthy habits.
- Qualifications: Passion for wellness, customer service skills, and social media savvy.
The predicted salary is between 20000 - 25000 £ per year.
Join to apply for the WW Coach - North East of England role at WeightWatchers. WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
A WW Studio Coach channels a passion for a healthy lifestyle, customer service, and proven facilitation skills into inspiring members and supporting them at every step of their wellness and weight loss journey, helping them to develop healthy habits by eating healthier, while enjoying the foods they love, moving more, and shifting their mindset. The WW Studio Coach is responsible for inspiring and building an inclusive, in-person community through facilitating a branded, member-focused workshop centered on wellness, weight loss, and building healthy habits.
Essential Duties and Responsibilities
- Driving Member Recruitment/Retention and WW Business: leverages personal connections to encourage member retention, ensuring interactions and workshops are aligned to WW brand standards.
- Delivers excellent experience to drive member referrals and workshop growth.
- Cultivates member engagement with WW program and tools and ensures member satisfaction with in-studio experience.
- Leverages social media and other platforms to engage with the WW community and to support in workshop growth and member retention.
- Identifies members’ needs and goals through effective questioning skills and active listening to tailor recommendations of WW products and offerings and drive sales.
- Maintains personalised contact with members outside the studio/beyond the workshop, providing follow-up and support, encouraging members’ return to the studio.
Delivering Workshop Experience
- Inspires and encourages members to build and adopt healthy habits and celebrates progress towards wellness and weight loss goals through genuine, caring interactions.
- Connects an informed community of WW members by creating a welcoming, friendly, and enjoyable experience, a safe space that helps our community foster real connections.
- Establishes rapport and relationships with members through one-on-one interaction and group facilitation, sharing relevant information, tools, and knowledge.
- Serves as expert in WW’s scientifically-proven methodology for building healthy habits, weight loss, and holistic wellness.
- Creates personalised experiences for each member by listening and asking questions in a positive, non-judgmental way.
- Demonstrates active listening, coaching, and facilitation techniques to host an interactive workshop discussion.
- During wellness check-ins, connects with and welcomes waiting members with hospitality and personalised service.
Qualifications and Skills
- Passion for the WW brand, wellness and healthy lifestyle, and supporting others to achieve wellness and weight loss goals.
- Savvy in using social media platforms (e.g. Facebook and Instagram).
- Superior customer service experience.
- Accomplished facilitator with coaching experience.
- Business acumen.
- Experience with point of sale/point of purchase technology.
- Must own a smartphone.
- Excellent active listening and communication skills.
- Computer skills (Google & Microsoft Office suite, web-based applications).
- Minimum shift/hours availability may apply.
Additional Information
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Wellness and Fitness Services, Consumer Services, and Computer Networking Products.
WW Coach - North East of England in London employer: WeightWatchers
WeightWatchers is an exceptional employer that prioritises the well-being and growth of its employees while fostering a vibrant community focused on health and wellness. With a commitment to inclusivity and personal development, WW offers unique opportunities for coaches to inspire others in their wellness journeys, all within a supportive environment that values genuine connections and celebrates progress. Located in the North East of England, this role not only allows you to make a meaningful impact on members' lives but also provides a platform for your own professional growth in the wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land WW Coach - North East of England in London
✨Tip Number 1
Get to know the WW brand inside out! Familiarise yourself with their wellness philosophy and community vibe. This will help you connect with potential members and show them you're genuinely passionate about helping them on their journey.
✨Tip Number 2
Leverage your social media skills! Use platforms like Facebook and Instagram to engage with the WW community. Share your own wellness journey, tips, and success stories to attract attention and build rapport with future members.
✨Tip Number 3
Practice your active listening skills! When chatting with potential members, make sure to ask open-ended questions and really listen to their needs. This will help you tailor your approach and show that you care about their individual goals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the WW team and making a difference in people's lives.
We think you need these skills to ace WW Coach - North East of England in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for wellness and healthy living shine through in your application. We want to see how you connect with the WW brand and how you can inspire others on their journey.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that align with the WW Coach role. We love seeing how your background fits into our mission of building healthy habits!
Be Authentic:When writing your application, be yourself! Share personal stories or experiences that demonstrate your commitment to wellness and helping others. Authenticity is key to connecting with us.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at WeightWatchers
✨Know Your WW Stuff
Before the interview, dive deep into WeightWatchers' philosophy and programs. Familiarise yourself with their wellness approach and how they inspire members to adopt healthy habits. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Facilitation Skills
As a WW Coach, you'll be facilitating workshops, so practice demonstrating your coaching and facilitation techniques. Prepare to share examples of how you've engaged groups in the past, and think about how you can create a welcoming environment for members.
✨Engage with Real-Life Scenarios
Be ready to discuss how you would handle specific situations with members. Think about questions you might ask to identify their needs and how you would tailor your recommendations. This will highlight your active listening skills and customer service experience.
✨Leverage Social Media Savvy
Since social media is key for member engagement, come prepared with ideas on how you could use platforms like Facebook and Instagram to connect with the community. Share any relevant experiences you have in using social media for outreach or support.
