At a Glance
- Tasks: Lead a high-performing team to achieve operational excellence and client satisfaction.
- Company: Join Weightmans, a top-rated national law firm with a focus on people.
- Benefits: Enjoy competitive salary, career growth, and a supportive work culture.
- Other info: Be part of an award-winning firm committed to diversity and inclusion.
- Why this job: Make a real impact by driving performance and innovation in a collaborative environment.
- Qualifications: Experience in team management within professional services or legal environments.
The predicted salary is between 56250 - 68750 £ per year.
We are currently recruiting for a Team Manager (Specialty) who will be responsible for leading a high-performing team, ensuring operational excellence and delivery of financial and client performance objectives. The role will focus on driving profitability, service quality and client satisfaction, alongside developing people, improving processes and supporting strategic growth. The Team Manager will work collaboratively with the Head of Client Delivery and wider business functions to deliver exceptional outcomes for clients while maintaining compliance with legal and regulatory standards.
Accountabilities:
- See the Possibility for Clients
- Deliver exceptional quality of service, ensuring client satisfaction, retention and value delivery
- Oversee service delivery against agreed KPIs, SLAs and client expectations
- Support client relationship management and act on feedback to drive continuous improvement
- Ensure billing and client work are completed in line with agreed service standards
- Develop thought leadership initiatives (e.g. events, webinars, content) to support client engagement
- See the Possibility for Our Firm
- Drive operational and financial performance including revenue, profitability and utilisation targets
- Monitor financial metrics including WIP and cash collection to ensure delivery against budget
- Identify growth opportunities and support business development within target sectors
- Implement pricing strategies aligned with firm profitability protocols
- Collaborate across teams and functions (HR, Finance, Data & MI, Innovation) to deliver firm-wide success
- Lead or contribute to strategic initiatives that drive process improvement and innovation
- See the Possibility for our People
- Inspire and lead a high-performing, engaged and collaborative team
- Manage recruitment, succession planning and talent development to ensure capability across the team
- Coach and mentor team members to drive performance and professional growth
- Ensure appropriate resource planning, capacity management and utilisation across the team
- Foster a culture of accountability, diversity, innovation and inclusion
- Embed the firm’s purpose and values in all activities
This list is not intended to be exhaustive. You will be expected to perform other duties falling within the wider remit of the role and to comply with relevant Weightmans and client policies and procedures.
About You:
You will ideally have previous experience and a demonstrable track record of managing teams within a professional services or legal environment. We are particularly interested in individuals who bring strong operational leadership experience and the ability to drive both performance and client outcomes.
You will have:
- Experience managing and developing high-performing teams
- Strong commercial awareness with a focus on profitability and efficiency
- Excellent communication and stakeholder engagement skills
- Demonstrable experience in client relationship management at a senior level
- Strategic thinking and ability to identify growth opportunities
- A commitment to innovation and continuous improvement
Attributes:
- Results-oriented with a proactive, entrepreneurial mindset
- Collaborative approach with strong cross-functional working
- Resilient and adaptable in a changing environment
- High levels of integrity and professionalism
If you meet our criteria and think this is a job where you could bring enthusiasm and an eagerness to learn, then we look forward to receiving your application.
Why work for us:
Come and join our award-winning organisation and be part of a team where people truly matter. Weightmans is a leading national law firm, with strong international capabilities. Weightmans has been recognised as a leading employer for the 19th consecutive year at Britain’s Top Employers awards, and ranking top 10 in the list, the firm has also secured top positions in Chambers UK. Join Weightmans as we continue our journey to becoming one of the UK’s top 30 law firms.
All Locations: Birmingham, United Kingdom; Leeds, United Kingdom; Leicester, United Kingdom; Liverpool, United Kingdom; London, United Kingdom; Manchester, United Kingdom; Newcastle, United Kingdom.
Position: Specialty Management
Salary Details: Depending on experience
Contract Type: Permanent
Full Time or Part Time? Full Time
Team Manager (Speciality) employer: Weightmans
Weightmans is an excellent employer, offering a supportive work culture that values collaboration and professional growth. Located in Liverpool, the firm provides comprehensive training opportunities for its employees, ensuring they are well-equipped to handle complex litigation cases. With a focus on employee development and a commitment to work-life balance, Weightmans stands out as a rewarding place to build a meaningful career in law.
