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- Tasks: Support front and back of house services, ensuring a welcoming environment.
- Company: Join a dynamic team in a vibrant workplace.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Perfect for those looking to gain experience in a fast-paced environment.
- Why this job: Be the face of the company and make every visitor feel valued.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 24000 - 28000 £ per year.
The Facilities Assistant is responsible for all front and back of house services including Reception, hospitality, Telephony and Post room.
Responsibilities
- Reception and Hospitality
- Ensure the clean and tidy appearance of the reception area at all times (arrangement of chairs, newspapers etc.)
- Meet and assist all clients and other visitors - record details of persons visiting
- Catering and Refreshments
- Responsible for catering and refreshments for various occasions, ranging from client/internal meetings, client events, and staff parties
- Meeting Rooms
- Manage the meeting rooms including ensuring they are of the highest standards; prepare/clear the room. Time management is essential as meetings/events have to be prepared, delivered and cleared on time as set by the organiser
- Notify the office manager of any repairs required
- Replenish the fridge with bottles of water throughout the day and at the end of the day
- Set up laptops and webinars as required
- Stock Control
- Ensure there is a sufficient supply of all catering items (e.g., tea, coffee, sugar, crockery) and inform the Office Manager if replenishments or replacements are needed
- Telephony
- Promptly answer and redirect all incoming calls in a polite and friendly manner
- Prepare, maintain and distribute telephone extension lists
- Take messages from incoming callers and ensure the message is passed promptly to the person and/or their assistant
- Adhere to SOPs
- Post Room
- Opening, sorting and distributing incoming mail each morning
- Date stamp all mail and cheques before scanning
- Scan all incoming post
- Scan and redirect post for other offices following correct procedures
- Record all special and recorded mail – obtain a signature when passing it to the recipient
- Record all items delivered into the office throughout the day by courier/clients – pass to the recipient promptly and obtain a signature
- Assist with local hand deliveries
- Bulk Copying
- Understand the required copies (number, double-sided, colour) and return by the agreed deadline
- Binding – check size and type of binding, cover sheet and back card required. Return by the agreed deadline
- Assist with stationery ordering and distribution
- Collect outgoing mail from each department, sort mail into Royal Mail, and return by the deadline
- Ensure the confidentiality and security of all practice and clients’ documentation or information
- Other Ad-hoc
- Archiving
- Perform some legal admin tasks from time to time
This list is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role.
Facilities Assistant in Newcastle upon Tyne employer: Weightmans
Contact Detail:
Weightmans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you’re dressed appropriately for the role you’re applying for. A smart appearance can make a great first impression, so don’t underestimate the power of looking professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the position.
We think you need these skills to ace Facilities Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Facilities Assistant where interaction is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in reception, hospitality, and telephony. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we appreciate straightforward communication, especially when it comes to managing tasks efficiently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Weightmans
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with tasks like managing reception, catering, and telephony. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since time management is crucial for this position, prepare examples from your past experiences where you've successfully managed multiple tasks or events. Highlight how you ensured everything ran smoothly and on time, as this will resonate well with the interviewers.
✨Demonstrate Your People Skills
As a Facilities Assistant, you'll be interacting with clients and visitors regularly. Be ready to discuss how you handle different personalities and situations. Share anecdotes that showcase your friendly and professional approach to customer service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.