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- Tasks: Support front and back of house services, ensuring a welcoming environment for clients and staff.
- Company: Join a dynamic team in a fast-paced, collaborative workplace.
- Benefits: Gain valuable experience, develop skills, and enjoy a friendly work atmosphere.
- Other info: Flexible tasks and opportunities for growth in a supportive environment.
- Why this job: Perfect for those who love variety and want to make a difference every day.
- Qualifications: Previous experience in a similar role and a passion for customer service.
The predicted salary is between 24000 - 28000 £ per year.
The Facilities Assistant is responsible for all front and back of house services, including Reception, hospitality, Telephony and Post room.
Responsibilities include:
- Forward electronic faxes to recipients within the office following the firm's fax policy.
- Meet and assist all clients and visitors, including recording details of persons visiting.
- Provide catering and refreshments for various occasions:
- Client/internal meetings
- Client events
- Staff parties
- Ensure meeting rooms are maintained to the highest standards and prepared/cleared promptly.
- Coordinate time management to meet organisers’ schedules.
- Notify office manager of any repairs required.
- Replenish the fridge with bottles of water throughout the day.
- Set up laptops and webinars as required.
- Answer and redirect all incoming calls politely and friendly.
- Prepare, maintain and distribute telephone extension lists.
- Take messages and ensure they are passed promptly to the intended person.
- Adhere to SOPs.
- Open, sort and distribute incoming mail each morning.
- Datum stamp all mail and cheques before scanning.
- Scan all incoming post.
- Scan and redirect post for other offices following correct procedures.
- Record all special and registered mail and obtain a signature when passing to the recipient.
- Record items delivered to the office throughout the day by courier or clients, obtain a signature and deliver promptly.
- Assist with local hand deliveries.
- Understand necessary requirements for bulk copying (number, double‑sided, colour).
- Return copies by agreed deadline.
- Bind documents by checking size and type of binding comb, covering sheets and back card when required.
- Return binded items by agreed deadline.
This list is not exhaustive; other duties and responsibilities may arise.
You will have previous experience and a genuine and demonstrable interest in the above area of work. As the role is varied, a flexible approach to the work you do and the ability to adapt to different tasks are required.
Qualities and Requirements:
- Friendly and approachable.
- Team player.
- Ability to work in a fast‑paced environment.
- Good communication skills.
- Well organised with an ability to prioritise tasks.
- Good time management.
Facilities Assistant in Newcastle upon Tyne employer: Weightmans LLP
Contact Detail:
Weightmans LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Facilities Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way. This will help you feel more confident and articulate when discussing your experience and how it relates to the job.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be friendly and approachable. Remember, they’re looking for someone who fits into their team, so let your true self shine through.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Facilities Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the responsibilities listed in the job description. Whether it’s managing meeting rooms or handling telephony, we want to know how your skills fit the role.
Be Organised: Just like the role requires good organisation, your application should reflect that too! Keep it neat, structured, and easy to read. A well-organised application shows us you can handle the tasks at hand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Facilities Assistant role. Don’t miss out!
How to prepare for a job interview at Weightmans LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with tasks like managing meeting rooms, handling telephony, and sorting mail. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Facilities Assistant, you'll be interacting with clients and colleagues regularly. During the interview, highlight your friendly and approachable nature. Share examples of how you've successfully assisted visitors or managed client interactions in the past to demonstrate your communication skills.
✨Demonstrate Your Organisational Skills
Being well-organised is key for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. You could mention specific tools or methods you use to stay organised, especially when juggling multiple responsibilities like catering for events or managing incoming mail.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, they might ask how you'd handle a last-minute request for a meeting room setup. Think through potential scenarios beforehand and prepare your responses to showcase your adaptability and quick thinking.