Administration Assistant in Newcastle upon Tyne

As an Administration Assistant you will be report to your Support Team Manager/Team Manager and you will play an integral role in the efficient running of the team. You will assist the case handlers in the team by carrying out general case and file management duties, including tasks such as:

• Inputting data onto electronic databases
• Sending post out of the office
• Undertaking outbound telephone calls (under case handler supervision)
• Taking meeting minutes
• Setting up IT equipment
• Monitoring virtual court hearings
• Filing of correspondence, documents and notes etc. on case files
• Maintaining the filing system of all case files
• Archiving files subject to the supervision of the appropriate case handler
• Assisting with printing, saving to case and copying of all documents and preparing correspondence
• Scanning and allocating post to case plans
• Copying, scanning and printing for case handlers
• Taking telephone messages for case handlers
• Assisting in preparation of document bundles
• Printing out various documents
• Opening new files including performing necessary checks and set up etc.
  

  Ideally you will have previous experience of working in a similar role and in a similar environment. As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. We are also looking for you to have:

• Excellent IT skills
• Excellent communication skills
• Excellent time management and organisation skills
• Ability to multi-task and prioritise
• Ability to work to strict deadlines and targets
• Ability to work as part of a team and on own initiative.