At a Glance
- Tasks: Manage the payout stage of customer finance agreements with precision and speed.
- Company: Fast-growing car finance business in Manchester with a focus on quality and customer experience.
- Benefits: Competitive salary, career progression, casual dress, and generous leave policy.
- Other info: Modern office environment with a culture that values performance and teamwork.
- Why this job: Join a dynamic team where your contributions directly impact customer satisfaction and sales success.
- Qualifications: Experience in finance operations or administration, with strong organisational and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
We Finance Any Car is a fast-growing car finance business right in the heart of Manchester, with sales increasing month on month and a reputation built on quality, compliance, and outstanding customer experience. As our growth accelerates, we’re looking for a Payouts Specialist to join our expanding team. This is a key role at the centre of the business, where your work directly impacts customer satisfaction, sales momentum, and lender relationships.
If you have experience in car finance operations, payouts, or finance administration and you want to be part of a modern, high-performance environment where your contribution is noticed and valued this is a brilliant opportunity to step up.
The Role
As a Payouts Specialist, you’ll own the payout stage of the customer journey, ensuring finance agreements are completed smoothly, accurately, and efficiently. You’ll work closely with Sales, lenders, and dealerships to keep deals moving and customers informed every step of the way.
Your responsibilities
- Processing loan payouts and finance documentation with speed, accuracy, and attention to detail
- Acting as a key point of contact during the payout stage, clearly managing expectations and timelines
- Liaising daily with sales teams, lenders, and dealerships across the UK to maintain momentum
- Handling phone and email queries professionally, confidently, and with a customer-first approach
- Supporting the Head of Sales with workflow management, daily operations, and process improvements
- Maintaining high standards of FCA compliance, data accuracy, and internal controls
- Thriving in a fast-paced, target-driven environment where quality and efficiency are essential
What We’re Looking For
- Experience in payouts, finance administration, or operational roles (Car finance experience is highly desirable)
- Highly organised, process-driven and detail-focused
- Confident communicator with customers, dealers and lenders
- Experience using CRM and finance platforms (Autoconvert preferred)
- Proactive, adaptable and solutions-focused
- A team player who takes pride in delivering consistently high standards
Salary & Working Hours
Hours: Monday–Friday, 08:30–17:30
Weekends: 1 in 3 on a rota basis
What We Offer
- A modern office in Spinningfields, Manchester
- A growing business with clear momentum and career progression
- A culture that genuinely recognises performance and contribution
- Team and personal incentives and casual dress
- 20 days annual leave + bank holidays, with additional leave awarded each year
Payouts Specialist in Manchester employer: wefinanceanycar.com
We Finance Any Car in Manchester is an excellent employer, offering a dynamic work environment where your contributions directly impact customer satisfaction and business growth. With a strong focus on employee development, structured onboarding, and a supportive management team, you will find ample opportunities for career advancement in our modern offices. Join us to be part of a culture that values fairness, collaboration, and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Payouts Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the car finance industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching We Finance Any Car and understanding their values. Show us that you’re not just another candidate, but someone who genuinely wants to contribute to our mission of outstanding customer experience.
✨Tip Number 3
Practice your communication skills! As a Payouts Specialist, you'll be liaising with various stakeholders. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and being part of our exciting growth journey.
We think you need these skills to ace Payouts Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payouts Specialist role. Highlight your experience in car finance operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your customer-first approach, as it’s key for us.
Showcase Your Attention to Detail:Since accuracy is crucial in this role, make sure your application is free from typos and errors. We appreciate candidates who take pride in their work, so let that attention to detail shine through in your written application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at wefinanceanycar.com
✨Know Your Stuff
Make sure you brush up on your knowledge of car finance operations and payouts. Familiarise yourself with common terms and processes, as well as the specific systems they use, like Autoconvert. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
As a Payouts Specialist, you'll be liaising with various stakeholders. Prepare examples of how you've effectively communicated with customers, dealers, or lenders in the past. Highlight your ability to manage expectations and keep everyone informed during the process.
✨Demonstrate Attention to Detail
Since accuracy is key in this role, be ready to discuss how you ensure precision in your work. Bring up any experiences where your attention to detail made a significant difference, especially in finance documentation or compliance.
✨Be Ready for a Fast-Paced Environment
This role thrives on efficiency and speed. Think of examples from your previous jobs where you successfully managed multiple tasks under pressure. Show them that you can keep up with their target-driven culture while maintaining high standards.
