Application Support & D365 PU Management - 12 Month FTC

At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone. We're committed to building an organisation where people from all walks of life feel they belong, where different voices, experiences, and backgrounds are valued and respected.

Closing date: 28th July

Interview process: TEAMS followed by Face to Face at our site in Burton Latimer.

Working pattern: You'll spend three days a week in the office, creating great opportunities to collaborate, strengthen team connections and build high-impact working relationships face to face. We're happy to make reasonable adjustments throughout the recruitment process. Just let us know how we can support you.

Weetabix is on an exciting growth journey, and many of the opportunities we are recruiting for are newly created roles. These positions reflect our investment in people, capabilities and innovation as we continue to build for the future.

The Recipe (About the Role)

As an Application Support and Dynamics 365 (D365) Product Update (PU) Management, you will take ownership of the product vision, roadmap, and backlog, ensuring maximum business value from the platform while providing advanced application help across the organisation. You will translate business strategy into a clear, actionable pipeline of enhancements, prioritising standard, low-customisation solutions to drive efficiency and scalability. You will govern change through structured User Acceptance Testing (UAT) and release processes, ensuring system reliability, stability, and strong user adoption.

Working closely with stakeholders, you will balance business needs with technical best practice to deliver sustainable, high-quality outcomes. You will play a key role in enabling a digitally motivated, data-led operating model, driving process standardisation using native Dynamics 365 capabilities, enabling integrations and evaluations, and improving delivery speed and quality through modern product management and automation practices.

• Define and deliver the D365 roadmap, translating strategy into a prioritised, value-driven backlog
• Advocate standard functionality, driving process consistency and reducing customisation
• Gather requirements and act as the bridge between business and technical teams to align scope and delivery
• Own releases end-to-end (UAT, sign-off, communications) and manage environments to ensure stability, security and data integrity
• Own backlog transparency, stakeholder prioritisation and clear communication of trade-offs and outcomes
• Ensure compliance, governance and audit standards are met across all system changes
• Provide advanced aid, resolve complex issues and drive continuous improvement through root cause evaluation and user feedback
• Drive adoption, data quality and system optimisation using core D365 features, Power Platform and Power BI

The Ingredients (What we need from you)

• Proven experience as a Product Owner or Application Analyst for Microsoft Dynamics 365 (Finance and Operations and/or Customer Engagement) or comparable Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM) systems within fast-paced or complex supply chain environments
• Knowledge of core business processes across at least two areas, such as Order to Cash, Procure to Pay, Record to Report and Plan to Produce
• Hands-on experience gathering requirements and writing user stories, managing backlogs, coordinating user acceptance testing and overseeing release and change management
• Experience providing advanced application aid (Level 2 and Level 3), including incident and problem management, as well as supplier coordination
• Familiar with Information Technology Infrastructure Library (ITIL) and agile delivery approaches, including Scrum and Kanban, with strong documentation practices
• Stakeholder management skills, able to prioritise effectively and deliver high-quality outcomes in fast-paced environments

Your Bowl of Perks (Benefits)

Competitive salary therefore, we are seeking candidates who do not require sponsorship. We utilise our Preferred Agency Supplier Partners as and when we require additional support.