IT Service Delivery Manager β€” ITIL & Service Improvement

IT Service Delivery Manager β€” ITIL & Service Improvement

Full-Time 50000 - 51000 Β£ / year (est.) No working from home possible
Weetabix Food Company

At a Glance

  • Tasks: Lead IT service delivery and drive continuous improvement for top-notch tech services.
  • Company: Join Weetabix, a dynamic company focused on quality and customer satisfaction.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
  • Other info: Be part of a growing team that values innovation and excellence.
  • Why this job: Make a real impact by enhancing IT services and advocating best practices.
  • Qualifications: Experience in IT service management and a passion for continuous improvement.

The predicted salary is between 50000 - 51000 Β£ per year.

The Information Technology Service Delivery Manager at Weetabix plays a pivotal role in ensuring high-quality, reliable, and customer-focused technology services across the organisation. This role oversees the full service delivery lifecycle, driving performance and continuous improvement to meet SLAs, KPIs, and evolving business needs.

As the organisation grows, you will advocate ITIL best practice, modern service management, and data-led decision making, balancing daily operational excellence.

IT Service Delivery Manager β€” ITIL & Service Improvement employer: Weetabix Food Company

At Weetabix, we pride ourselves on fostering a diverse and inclusive workplace where every team member's voice is valued. Located in Burton Latimer, our collaborative environment encourages personal growth and offers a range of benefits, including a competitive salary, flexible working opportunities, and a commitment to employee wellbeing. Join us to be part of a forward-thinking legal team that not only supports your professional development but also champions a healthy work-life balance.

Weetabix Food Company

Contact Details:

Weetabix Food Company Recruitment Team

We think you need these skills to ace IT Service Delivery Manager β€” ITIL & Service Improvement

ITIL
Service Management
Performance Management
Continuous Improvement
SLA Management
KPI Monitoring
Data-led Decision Making