At a Glance
- Tasks: Assist patients and manage reception duties in a friendly GP practice.
- Company: Join a caring and innovative GP Practice at Weeping Cross Health Centre.
- Benefits: Flexible hours, competitive salary, and supportive team environment.
- Other info: Training provided, with opportunities for personal growth in a dynamic setting.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Strong communication skills and a positive attitude; healthcare experience preferred.
The predicted salary is between 24800 - 24800 £ per year.
We are a friendly, forward-thinking GP Practice based in the heart of the community. We now have an exciting opportunity for a conscientious, friendly and hardworking receptionist to join our practice team at Weeping Cross Health Centre. We have some flexibility with the role and are ideally looking for around 24 hours during the week. (Starting salary is circa £24.8k pro-rata although this is dependent on experience.)
Main duties of the job
The successful candidate will need excellent communication skills, be highly organised, have a positive attitude and enjoy working as part of a team. You will be committed to putting patient care first and share our values and our passion for delivering quality care. Experience of working in the healthcare sector is preferred.
Job responsibilities
Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- To have a thorough knowledge of all Practice procedures and protocols, working within them at all times.
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Ensure patients are signposted to the right clinician and seen in a timeframe appropriate to their symptoms.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
- Ensure all correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
Experience
The successful candidate will need excellent communication skills, be highly organised, have a positive attitude and enjoy working as part of a team. Computer experience is desirable but not essential as training will be given.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Part-Time GP Practice Receptionist – Patient Care in Stafford employer: Weeping Cross Health Centre
At Weeping Cross Health Centre, we pride ourselves on being a supportive and community-focused GP practice that values patient care above all. Our friendly work culture fosters collaboration and growth, offering flexible hours and opportunities for professional development in the healthcare sector. Join us to make a meaningful impact in our patients' lives while enjoying a rewarding and fulfilling role in a welcoming environment.
Contact Details:
Weeping Cross Health Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time GP Practice Receptionist – Patient Care in Stafford
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Weeping Cross Health Centre. Familiarise yourself with their values and patient care approach. This will help you show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and teamwork. Think about examples from your past experiences that highlight your communication skills and positive attitude. We want to see how you can contribute to our friendly environment!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help convey your commitment to the role and the practice's values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Part-Time GP Practice Receptionist – Patient Care in Stafford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to show a bit of personality while keeping it professional!
Tailor Your Experience:Make sure to highlight any relevant experience you have in healthcare or customer service. We’re looking for someone who understands patient care, so connect your past roles to what we do at Weeping Cross Health Centre.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our practice!
How to prepare for a job interview at Weeping Cross Health Centre
✨Know the Practice Inside Out
Before your interview, take some time to research Weeping Cross Health Centre. Familiarise yourself with their values, services, and any recent news. This shows genuine interest and helps you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a receptionist, communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in a healthcare setting. Think about times when you resolved conflicts or helped patients feel at ease.
✨Demonstrate Organisational Skills
Being organised is crucial for this role. Bring up specific instances where you managed multiple tasks efficiently. You could mention how you prioritised patient needs or handled scheduling conflicts in past jobs.
✨Exude Positivity and Team Spirit
The practice is looking for someone with a positive attitude who enjoys teamwork. Be ready to discuss how you contribute to a positive work environment and collaborate with colleagues. Share stories that highlight your friendly nature and commitment to patient care.
