At a Glance
- Tasks: Assist patients and provide excellent reception service in a friendly environment.
- Company: Join a forward-thinking GP practice in the heart of the community.
- Benefits: Competitive salary, flexible hours, and opportunities for career progression.
- Other info: Dynamic work environment with training provided and a focus on teamwork.
- Why this job: Make a real difference in patient care while working in a supportive team.
- Qualifications: Excellent communication skills and a positive attitude; healthcare experience preferred.
The predicted salary is between 11897 - 11897 £ per year.
We are a friendly, forward-thinking GP Practice based in the heart of the community. We now have an exciting opportunity for a conscientious, friendly and hardworking receptionist to join our practice team at Beaconside Health Centre. We have some flexibility with the role and are ideally looking for around 18 hours during the week. (Starting salary is circa £11,896.56 pro-rata although this is dependent on experience.)
Main duties of the job
The successful candidate will need excellent communication skills, be highly organised, have a positive attitude and enjoy working as part of a team. You will be committed to putting patient care first and share our values and our passion for delivering quality care. Experience of working in the healthcare sector is preferred.
About us
We are a very well-established group, consisting of 3 Practices all of which are located in the suburbs of Stafford, a charming county town, with Cannock Chase, an area of outstanding natural beauty on its borders. The historic town provides excellent local amenities, schools, and transport connections. As a forward-thinking group, we offer a broad range of services with good opportunities for development and career progression. We have ambitious plans for our future and hope that you will be part of them. As a valued member of the partnership, you will have an attractive benefits package. If this role appeals and you have the qualities we are looking for, we would love to hear from you.
Job responsibilities
Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Key Responsibilities:
- To have a thorough knowledge of all Practice procedures and protocols, working within them at all times.
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Ensure patients are signposted to the right clinician and seen in a timeframe appropriate to their symptoms.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required.
- Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
- Ensure all correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
Person Specification
The successful candidate will need excellent communication skills, be highly organised, have a positive attitude and enjoy working as part of a team. Computer experience is desirable but not essential as training will be given.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Practice Receptionist employer: Weeping Cross Health Centre
Beaconside Health Centre is a welcoming and progressive GP Practice located in the picturesque suburbs of Stafford, offering a supportive work environment that prioritises patient care. With flexible working hours and a commitment to employee development, we provide an attractive benefits package and opportunities for career progression within our established group of practices. Join us in making a meaningful impact in the community while enjoying the charm and amenities of Stafford.
Contact Details:
Weeping Cross Health Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Practice Receptionist
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace GP Practice Receptionist
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Weeping Cross Health Centre, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Weeping Cross Health Centre
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Weeping Cross Health Centre.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Weeping Cross Health Centre.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Weeping Cross Health Centre can really resonate with interviewers and show your commitment to the field.
