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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests while learning valuable skills.
- Company: Join a fast-growing, mission-driven company focused on adventure and personal growth.
- Benefits: Gain hands-on experience, work in a fun environment, and grow with an amazing team.
- Why this job: Make a real impact on guest experiences while developing your cleaning and teamwork skills.
- Qualifications: Attention to detail, basic cleaning knowledge, and a passion for customer service.
- Other info: Dynamic startup culture with opportunities for personal and professional growth.
About The Company
We are a young, fast-growing company recognised in the INC 5000 Fastest Growing Companies, of ambitious, mission-driven Weekenders working together to inspire personal growth through adventure, travel and exploration! We specialise in creating inspiring hotel stays for our guests in iconic destinations.
This is a rare opportunity to be paid to learn, have an immediate and lasting impact in a young startup company and culture, and grow personally and professionally with an amazing team.
You will love it at Weekender if our core values below get you excited and inspired too!
- Always be a student and always be open-minded
- Be Adventurous
- Be excited by challenge and willing to fail-forward
- Commit to being world class at your job and lean-in to your superpowers
- Be a Host: Treat guests and teammates like you would family
- Be of Integrity: Own your Domain, be accountable to your job & the greater mission
- Embrace honesty, transparency and vulnerability
- Follow-through and do what you say you’re going to do
What you will be responsible for:
The Housekeeper I is responsible for performing routine cleaning tasks in guest rooms and public areas while following established SOPs and cleanliness standards. This is an entry-level role where employees learn hotel room layouts, develop cleaning skills, and contribute to the guest experience by maintaining a welcoming and hygienic environment.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Perform basic room cleaning tasks including making beds, changing linens, dusting, vacuuming, and sanitising bathrooms.
- Restock amenities such as toiletries, towels, and coffee supplies.
- Clean assigned public areas (hallways, stairwells, lobbies) following established cleaning protocols.
- Properly use cleaning chemicals and equipment according to training and SOPs.
- Report shortages of supplies, damaged items, or maintenance issues to the supervisor.
- Respond promptly and courteously to guest requests.
- Follow all safety procedures and company standards.
Success Measures
- Completes assigned rooms/areas per shift in accordance with SOPs and brand standards.
- Maintains cleanliness scores at or above property benchmarks.
- Consistently demonstrates punctuality, reliability, and respectful teamwork.
- Adheres to all safety standards with zero preventable incidents.
Qualifications
- Attention to detail and ability to maintain high standards of cleanliness.
- Physical ability to perform repetitive tasks like bending, lifting, and reaching.
- Ability to work independently and as part of a team.
- Basic understanding of cleaning chemicals and proper usage.
- Excellent customer service skills and ability to interact with guests professionally.
- Ability to work in varying temperatures.
Housekeeper in Manchester employer: Weekender Hotels
Contact Detail:
Weekender Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Weekender's values and think about how you can show you're a perfect fit. We love candidates who are adventurous and open-minded, so share your own experiences that align with these vibes.
✨Tip Number 2
Practice your customer service skills! As a Housekeeper, you'll be interacting with guests, so it’s key to demonstrate your ability to treat them like family. Think of examples where you've gone above and beyond for someone, and be ready to share those stories.
✨Tip Number 3
Show off your attention to detail! During the interview, highlight any past experiences where you maintained high standards in cleanliness or organisation. We want to see that you can keep our spaces welcoming and hygienic!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at Weekender!
We think you need these skills to ace Housekeeper in Manchester
Some tips for your application 🫡
Show Your Passion for Cleanliness: When you write your application, let us know why you love keeping things clean and tidy! Share any experiences you've had that highlight your attention to detail and commitment to maintaining high standards.
Be Yourself: We want to get to know the real you! Don’t be afraid to show your personality in your application. Whether it’s your adventurous spirit or your dedication to teamwork, let us see what makes you unique.
Highlight Your Customer Service Skills: Since you'll be interacting with guests, make sure to mention any previous customer service experience. Tell us about a time you went above and beyond to help someone – we love hearing those stories!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application right away. We can’t wait to hear from you!
How to prepare for a job interview at Weekender Hotels
✨Know Your Cleaning Basics
Before the interview, brush up on your knowledge of cleaning techniques and the proper use of cleaning chemicals. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of maintaining high cleanliness standards.
✨Show Your Customer Service Skills
Since this role involves interacting with guests, think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled requests or resolved issues, as this will demonstrate your ability to treat guests like family.
✨Embrace the Company Values
Familiarise yourself with the company's core values and be prepared to discuss how they resonate with you. For instance, if you’re excited by challenges, share a story about a time you faced a tough situation and how you overcame it. This will show that you align with their mission-driven culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics or how the company supports personal growth. This not only shows your interest in the role but also that you’re keen on being part of a supportive and adventurous environment.
