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- Tasks: Be the friendly face of our brand, enhancing customer experiences and assisting on the shop floor.
- Company: Join H&M Group, a vibrant and inclusive fashion retailer.
- Benefits: Enjoy a 25% staff discount and growth opportunities through our Incentive Program.
- Other info: Part-time roles available with flexible hours, perfect for students!
- Why this job: Make a real impact by connecting with customers and sharing your passion for fashion.
- Qualifications: Customer-focused, adaptable, and eager to learn; previous experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
These are part-time positions with contracts of 16 and 20 hours a week, please apply by sending in your CV in English as soon as possible.
Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & Diversity: At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
Sales Advisor 16h and 20h in London employer: Weekday
Contact Detail:
Weekday Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 16h and 20h in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their latest collections and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your people skills! Since the role is all about engaging with customers, try role-playing scenarios with friends or family. This will help you feel more confident in starting conversations and providing excellent service.
✨Tip Number 3
Be proactive during your interview! Don’t just wait for questions; show your enthusiasm by asking insightful questions about the team and store operations. This demonstrates your eagerness to learn and adapt.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team. Let’s get you that job!
We think you need these skills to ace Sales Advisor 16h and 20h in London
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for our brand shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our customers.
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We love seeing how you've engaged with people in the past, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clear communication, so make sure your points are easy to understand and get straight to the heart of what makes you a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Weekday
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand's ethos and product range. Familiarise yourself with their latest collections and any unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can embody the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your commitment to delivering high-level service, which is key for the Sales Advisor role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are genuinely interested in understanding the needs of customers, which is crucial for the role.
✨Be Ready to Discuss Flexibility
Since the job requires schedule flexibility, be prepared to discuss your availability openly. Highlight your willingness to work varied hours, including evenings and weekends. This will reassure the interviewers that you’re adaptable and ready to meet the demands of the role.