At a Glance
- Tasks: Provide hands-on IT support and maintain tech systems for students and staff.
- Company: Specialist education provider in Surrey making a real difference.
- Benefits: Competitive salary, retention bonus, free lunches, and beautiful countryside location.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a team where your tech skills help young people thrive.
- Qualifications: Experience in IT support, strong troubleshooting skills, and good communication.
We Do Data are working with a specialist education provider in Surrey who are looking to appoint an experienced Senior ICT & Media Technician to join their ICT team.
This is a great opportunity for someone who enjoys a varied, hands-on IT support role and wants to work in an environment where technology makes a genuine difference.
The organisation provides specialist education and care for young people with additional learning needs, and you'll play an important part in ensuring staff and students have access to reliable, accessible technology.
The Role
Working closely with the Head & Deputy Head of ICT, you'll provide day-to-day technical support across the organisation, maintaining IT systems, resolving technical issues and supporting a wide range of hardware, software and audio-visual equipment.
The role will involve troubleshooting computers, laptops, i Pads, printers and network connectivity, alongside supporting classroom technology such as interactive whiteboards, projectors and specialist sensory equipment.
You'll also assist with ICT helpdesk requests, equipment installations, asset management and providing technical support for meetings, presentations and events.
What we're looking for
- Previous experience in a hands-on IT support or ICT Technician role.
- Strong hardware and software troubleshooting skills.
- Experience installing, configuring and maintaining IT equipment.
- Good communication skills and a patient, approachable manner.
- Ability to manage your own workload and resolve technical issues independently.
- Experience supporting audio-visual or classroom technology would be advantageous.
Experience working within a school, college or specialist education setting would be beneficial, but isn't essential.
- Salary & Benefits
- Additional £1,000 retention bonus
- Annual performance-related pay progression
- Free on-site parking
- Free hot lunches during term time
- Life assurance and health cash plan
- Employee Assistance Programme
- Beautiful countryside working environment
Location: Rural location in Surrey - due to the rural location, access to your own transport would be beneficial.
For more information and the opportunity to view a job description, please call Dan at We Do Data on (phone number removed) or apply as soon as possible and we'll get in touch.
We look forward to hearing from you.
We Do Data (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment.
Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check.
In accordance with the Df E statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants
Senior IT Technician in Guildford employer: WeDoData
WeDoData is an excellent employer for those looking to make a meaningful impact in the education sector. Located in the picturesque South Devon, the college offers a supportive and collaborative work culture, competitive salaries with annual increases, and generous holiday entitlements, all while fostering career development opportunities. Join a values-driven team where your analytical skills can truly make a difference in the lives of learners.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Guildford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what WeDoData values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges WeDoData might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at WeDoData!
✨Direct Apply to WeDoData
Let's not forget to apply directly through the WeDoData website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Technician in Guildford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at WeDoData.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at WeDoData. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at WeDoData
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
