At a Glance
- Tasks: Provide first-line support for intranet issues and manage user access.
- Company: Join a supportive local government team in Greater London.
- Benefits: Up to £34,531 salary, 33 days leave, and a local government pension.
- Other info: Enjoy ongoing training and career development opportunities.
- Why this job: Make a difference by supporting users and enhancing intranet content.
- Qualifications: Experience in application support and managing web content.
The predicted salary is between 34531 - 34531 £ per year.
Position: Intranet Support Assistant – 12 month fixed term contract – Greater London (on‑site in Essex)
Responsibilities:
- Provide first‑line support for intranet‑related issues, queries and requests
- Publish and maintain intranet content
- Manage user access and permissions
- Support integrations and related tasks
Requirements:
- Prior application or systems support experience
- Experience managing, maintaining, or updating web‑based content or platforms
- Experience supporting users via ticketing system
Benefits:
- Up to £34,531 annual salary
- 33 days annual leave (plus 8 bank holidays)
- Local government pension scheme (21% employer contributions)
- Access to free on‑site gym, wellness activities, 24‑hour confidential advice and college courses
- Ongoing training and career development
Intranet Support Assistant in Essex employer: WeDoData
WeDoData (Bristol) Ltd is an exceptional employer, offering a supportive work environment in Greater London where your contributions as an Intranet Support Assistant are valued. With generous benefits including 33 days of annual leave, a robust local government pension scheme, and access to wellness activities, we prioritise employee well-being and professional growth through ongoing training and development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Intranet Support Assistant in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples from your past experience that demonstrate your ability to provide support and manage content. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Intranet Support Assistant in Essex
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Intranet Support Assistant role. Highlight your experience with web-based content and any relevant support roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Experience:When detailing your previous roles, focus on your application or systems support experience. Mention specific tools or ticketing systems you've used, as this will show us you're ready to hit the ground running.
Be Clear and Concise:Keep your writing clear and to the point. Use bullet points where possible to make it easy for us to read through your application. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at WeDoData
✨Know Your Stuff
Make sure you brush up on your application or systems support experience. Be ready to discuss specific examples of how you've managed web-based content or platforms in the past. This will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with the Intranet
Before the interview, take some time to explore common intranet platforms and their functionalities. Being able to talk about how you would handle user access, permissions, and support integrations will demonstrate your proactive approach and technical knowledge.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific intranet-related issues or user queries. Think through potential scenarios and how you would resolve them, especially using a ticketing system. This will help you showcase your problem-solving skills.
✨Show Enthusiasm for Ongoing Learning
Since the role offers ongoing training and career development, express your eagerness to learn and grow within the position. Share any relevant courses or training you've undertaken in the past, and how they’ve prepared you for this role.
