At a Glance
- Tasks: Provide 2nd/3rd line IT support and mentor junior technicians in a vibrant school environment.
- Company: Join a prestigious independent school in South London with a strong commitment to education.
- Benefits: Competitive salary up to £40k, full-time hours, and a supportive team culture.
- Other info: Full-time role with excellent career growth opportunities and a collaborative team atmosphere.
- Why this job: Make a real difference in students' lives while advancing your IT career.
- Qualifications: Proven experience in IT support, especially in Microsoft environments and educational settings.
The predicted salary is between 37624 - 45984 £ per year.
WeDoData are working with a prestigious independent school in South London who educates over 1100 pupils from ages 4 – 18. They are looking for a passionate and experienced 2nd/3rd Line IT Technician to join their well-established IT department.
The Role
- As a senior point of escalation for IT support, you will take responsibility for issues passed on by 1st line technicians. This includes:
- General troubleshooting of user devices, systems support for Microsoft 365, Active Directory, Windows servers
- General maintenance including patching & updates
- Documentation production
- Support & mentoring to 1st line technicians
Requirements
- You will have excellent proven experience providing 2nd and 3rd line IT support in an educational environment, in a customer‑facing role, supporting end users.
- The school is mostly Microsoft based, so experience working in a Microsoft environment supporting Azure Entra ID, Active Directory, Group Policy, Microsoft 365, etc. is essential.
- In this collaborative team you will need to be a team player with excellent communication skills.
- MDM experience – JAMF/Intune
- Experience working in an education environment (school/college/university)
- Excellent knowledge of Microsoft technology
In return
- This is a full‑time, permanent role, on site in South London, Monday – Friday 9:00 – 17:00.
- Salary will be based on experience, with the top end around £40k.
For more information and to discuss this opportunity further please apply now and get in touch with Dan Harvey at WeDoData or apply as soon as possible.
Background and EEO Statement
WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Primary and Secondary Education, Education, and Higher Education
Senior Information Technology Technician in England employer: WeDoData
WeDoData is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the lives of children with special educational needs. With competitive salaries, generous annual leave, and a commitment to employee growth, this role in Greater London provides a unique opportunity to thrive in a fulfilling environment dedicated to social responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Information Technology Technician in England
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what WeDoData values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges WeDoData might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at WeDoData!
✨Direct Apply to WeDoData
Let's not forget to apply directly through the WeDoData website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Information Technology Technician in England
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at WeDoData.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at WeDoData. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at WeDoData
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
