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- Tasks: Manage and execute exciting CRM campaigns for diverse clients.
- Company: WeDoCRM helps businesses maximise ROI through expert customer relationship management.
- Benefits: Enjoy fully remote work, flexible hours, 30 days holiday, and a supportive team culture.
- Why this job: Join a growing agency that values equality, creativity, and work-life balance.
- Qualifications: 2+ years in CRM, knowledge of HTML & CSS, and experience with CRM systems required.
- Other info: Must be based in the UK and have the right to work unrestricted.
The predicted salary is between 24000 - 28800 £ per year.
Full time, remote
Please note that applications will be automatically rejected from candidates who live outside of the UK and/or from candidates who do not hold legal status to work unrestricted in the UK.
About WeDoCRM:
As a specialist in Customer Relationship Management (CRM), WeDoCRM supports companies of all sizes drive ROI from their customer database. Our agency is growing quickly as more and more companies partner with us to deliver powerful CRM services.
About the role:
As our CRM Executive, you’ll be responsible for day-to-day execution of campaigns and automations for our clients. This will include everything from campaign management, to building emails to creating data segments and automations. You will have the opportunity to support on the strategy, technical and execution side of things for a variety of exciting clients.
Campaign management is important for this role – it is key that you are familiar with CRM/ESP systems, HTML & CSS and are familiar with building and launching emails. You don't need to be a seasoned CRM marketer or an expert on the strategy side, but it's important that you’ve had exposure to CRM marketing and know the basics.
What to expect day-to-day:
- Building and launching email, sms, and push notification campaigns.
- Building out automated campaigns.
- Understanding the data structure and building data segmentation.
- Creating dynamic content and personalisation within emails, sms, push notifications.
- Proofing communications to ensure the highest standard, including checking all links, proofreading copy, and checking mobile/device rendering.
- Working with stakeholders to coordinate amends and get approvals.
- Managing content calendars and project management tools for our clients.
- Chasing clients to get information required to deliver work (copy, image assets, etc.).
- Creating reports on performance and making recommendations for optimisation of campaigns.
- Making strategy and email best practice recommendations.
Experience and skills required (critical):
- Minimum 2+ years in a CRM role.
- Knowledge of HTML & CSS.
- Working knowledge of CRM and ESP systems, for example, Customer.io, Braze, Salesforce, HubSpot, Active Campaign and/or others.
- Experience working with data and segmentation.
- Experience with A/B testing of email campaigns.
- Experience creating dynamic content and personalisation within emails.
- Experience building out automations.
Great to have (but will not exclude you from fair consideration):
- Working knowledge and experience in Google Analytics and/or other reporting tools.
- Resizing images for email using Photoshop or similar.
- Copywriting experience.
- Previous agency experience.
Our ideal candidate:
Someone who is happy to take ownership of their own work and can get on with things without too much hand holding. They care about the quality of work that we provide to our customers and ensure a high level of service both on the execution side of things as well communication with clients.
What our company stands for:
Fairness, understanding and the promotion of self-worth. Regardless, we already have a cornerstone which centres around equal opportunity and understanding. Equality is paramount to who we are and we will always ensure our employees have a safe environment to be themselves and flourish. We also pride ourselves on ensuring everyone maintains a healthy and happy work/life balance which is why flexi-working is offered to everyone.
Salary & extras:
£30,000-£32,000 (d.o.e)
Fully remote working
Flexible working
30 days holiday +3 extra days between Christmas and New Years
New business commission structure
Place of work:
This position is fully remote from anywhere in the UK and offers flexi-working options. Must be fluent in English, live within the UK and have the right to work unrestricted in the UK. Must be willing to travel into London at least twice a year for face to face team meetings. There may be occasional travel onsite to visit clients, who are based throughout the UK.
CRM Executive employer: WeDoCRM
Contact Detail:
WeDoCRM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Familiarise yourself with popular CRM and ESP systems like Customer.io, Braze, and HubSpot. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Brush up on your HTML and CSS skills, as these are crucial for building and launching email campaigns. Consider creating a few sample emails to showcase your abilities in your portfolio.
✨Tip Number 3
Gain practical experience with data segmentation and A/B testing. You could volunteer for small projects or internships that allow you to work on real campaigns, which will be valuable talking points in your interview.
✨Tip Number 4
Network with professionals in the CRM field through LinkedIn or industry events. Building connections can lead to referrals and insider information about the role, making your application stand out.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM roles, particularly any familiarity with HTML, CSS, and CRM/ESP systems. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM and your understanding of campaign management. Mention specific experiences that align with the responsibilities outlined in the job description.
Showcase Your Skills: In your application, emphasise your experience with data segmentation, A/B testing, and creating dynamic content. Provide examples of past campaigns you've worked on to illustrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. This reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at WeDoCRM
✨Show Your CRM Knowledge
Make sure to brush up on your knowledge of CRM systems and tools like Customer.io, Braze, or HubSpot. Be prepared to discuss your experience with these platforms and how you've used them in past roles.
✨Demonstrate Technical Skills
Since the role requires familiarity with HTML and CSS, be ready to showcase any relevant projects or examples where you've applied these skills. You might even want to prepare a small demonstration if asked.
✨Prepare for Campaign Management Questions
Expect questions about your experience in managing campaigns. Think of specific examples where you successfully built and launched email or SMS campaigns, and be ready to discuss the outcomes.
✨Emphasise Communication Skills
As you'll be working closely with clients and stakeholders, highlight your communication skills. Share examples of how you've effectively collaborated with teams or managed client expectations in previous roles.
