At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships.
- Company: Join a reputable UK tech company with a focus on cloud and managed services.
- Benefits: Competitive salary, bonuses, and opportunities for career development.
- Other info: Dynamic role with long-term career prospects and exposure to innovative solutions.
- Why this job: Inherit existing relationships and drive growth in a supportive environment.
- Qualifications: Experience in IT channel and proven account management skills required.
The predicted salary is between 46300 - 52800 £ per year.
We are partnering with an established UK technology services business to recruit an experienced Account Manager. The organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery.
You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth through cross-sell and up-sell opportunities. This role requires previous experience working within the IT channel. Candidates without channel experience will not be considered.
Responsibilities- Manage and develop a portfolio of existing customer accounts
- Build trusted relationships with key customer stakeholders
- Drive retention and long-term customer satisfaction
- Identify and convert cross-sell and up-sell opportunities
- Conduct regular account reviews and develop account growth plans
- Work closely with technical, sales and delivery teams
- Maintain accurate pipeline, forecasting and account information within CRM
- Ensure customers receive a consistent and commercially valuable service
- Previous experience working within the IT channel is essential
- Proven experience in Account Management, Customer Success or Client Management
- Strong track record of customer retention, cross-selling and up-selling
- Experience selling or managing IT services, managed services, cloud solutions or Microsoft technologies
- Strong commercial awareness and stakeholder management skills
- Excellent communication and relationship-building ability
- Experience working with vendors, partners, distributors, resellers or MSPs
- Full UK driving licence
This is an opportunity to join an established technology business that is continuing to grow its customer base and services portfolio. You will inherit existing relationships rather than joining a purely new business environment, giving you the opportunity to build meaningful customer partnerships and generate growth through a consultative approach. The business offers long-term career development, strong internal support and exposure to a broad range of cloud, managed and professional services solutions.
Account Manager employer: Wedo Technology Solutions Ltd.
Wedo Technology Solutions Ltd. is an excellent employer that prioritises employee growth and development within a supportive work culture. Located in Reading, UK, the company offers a competitive salary, car allowance, and commission, alongside a hybrid working environment that fosters strong customer relationships and collaboration. As a Microsoft Partner, Wedo values long-term success and provides unique opportunities for employees to thrive in their careers.
Contact Details:
Wedo Technology Solutions Ltd. Recruitment Team
