Customer Success Manager

Customer Success Manager

Full-Time 45000 - 55000 £ / year (est.) No working from home possible
WeDo Technology Solutions Limited

At a Glance

  • Tasks: Drive customer success by building relationships and maximising technology value.
  • Company: Join a top Microsoft Partner known for service excellence and innovation.
  • Benefits: Competitive salary, remote work, and opportunities for professional growth.
  • Other info: Be part of a dynamic team focused on strategic customer growth.
  • Why this job: Make a real impact by helping customers achieve their business goals.
  • Qualifications: Strong relationship-building skills and a passion for solving business challenges.

The predicted salary is between 45000 - 55000 £ per year.

Salary: £45,000 - £55,000 base + £75,000 OTE

Location: UK Remote / Home Based

Work Type: Permanent

WeDo is partnering with one of the UK's most respected Microsoft Partners to find a Customer Success Manager to join their growing commercial team. This is not a traditional Customer Success role focused on support tickets, renewals or adoption metrics. Instead, this is a strategic customer growth role where you will work closely with existing customers to understand their business objectives, identify opportunities, and help them maximise the value they receive from technology investments.

The business has established itself as a leading Microsoft Partner with expertise across Azure, Microsoft Cloud, Modern Workplace, Dynamics 365, Managed Services and Professional Services. They have built an outstanding reputation through customer outcomes, service excellence and long term relationships rather than competing on price. With continued growth across the business, they are investing heavily in their Customer Success function and are looking for people who enjoy building relationships, solving business challenges and helping customers achieve their goals.

Responsibilities:

  • Manage and develop a portfolio of existing customer accounts
  • Build trusted relationships with key stakeholders across customer organisations

Customer Success Manager employer: WeDo Technology Solutions Limited

WeDo offers an exceptional work environment for a Customer Success Manager, where you will play a pivotal role in driving strategic growth for clients while working remotely from the comfort of your home. The company fosters a culture of collaboration and innovation, providing ample opportunities for professional development and career advancement, all while being part of a respected Microsoft Partner known for its commitment to service excellence and long-term customer relationships.

WeDo Technology Solutions Limited

Contact Details:

WeDo Technology Solutions Limited Recruitment Team

We think you need these skills to ace Customer Success Manager

Customer Relationship Management
Strategic Thinking
Business Acumen
Stakeholder Engagement
Problem-Solving Skills
Communication Skills
Understanding of Microsoft Technologies (Azure, Microsoft Cloud, Dynamics 365)