At a Glance
- Tasks: Plan and execute multi-channel campaigns to enhance customer engagement and loyalty.
- Company: Fast-growing premium eCommerce jewellery brand focused on innovation and customer experience.
- Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on personalisation and customer-first strategies.
- Why this job: Join a dynamic team and make a real impact in a thriving brand.
- Qualifications: 1-3 years of CRM experience with strong analytical and creative skills.
The predicted salary is between 36000 - 60000 € per year.
The Brand
A fast-growing, premium eCommerce jewellery brand within the gifting and personalised space, known for delivering high-quality, design-led pieces and exceptional customer experiences. With a strong digital presence and a loyal customer base, the business is focused on elevating every touchpoint through personalisation, innovation and a customer-first approach. It’s an exciting time to join as the brand continues to scale and invest heavily in CRM and retention.
The Role
As a CRM Executive, you’ll take ownership of planning and executing multi-channel campaigns across email, SMS and automated journeys. You’ll play a key role in shaping the customer lifecycle, from acquisition through to retention and loyalty, delivering highly personalised and engaging campaigns. Working closely with ecommerce, brand and creative teams, you’ll analyse performance, run A/B tests, and continuously optimise campaigns to drive engagement, revenue and long-term customer value.
The Person
This role is ideal for someone with 1–3 years’ CRM experience who enjoys both the creative and analytical side of marketing. You’ll be confident using platforms like Klaviyo, with a strong understanding of segmentation, lifecycle marketing and campaign optimisation. Detail-oriented, organised and commercially minded, you’ll thrive in a fast-paced environment and be excited by the opportunity to make a real impact within a growing, premium brand.
CRM Executive in Manchester employer: WeComm
Join a dynamic and innovative eCommerce jewellery brand that prioritises personalisation and exceptional customer experiences. As a CRM Executive, you'll benefit from a collaborative work culture that encourages creativity and analytical thinking, with ample opportunities for professional growth as the company scales. Located in a vibrant area, this role offers the chance to make a significant impact while being part of a passionate team dedicated to delivering high-quality products and services.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in CRM roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best campaigns and results. This will help you stand out during interviews and demonstrate your hands-on experience with tools like Klaviyo.
✨Tip Number 3
Prepare for the interview by researching the brand's current CRM strategies. Think about how you can contribute to their goals and be ready to share your ideas on personalisation and customer engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace CRM Executive in Manchester
Some tips for your application 🫡
Show Your Passion for Personalisation:When writing your application, let us know why you’re excited about personalisation in CRM. Share any experiences you've had with creating tailored campaigns or how you’ve engaged customers in a unique way. We love seeing that spark!
Be Data-Driven:Since we’re all about optimising campaigns, highlight your analytical skills. Mention any tools you’ve used, like Klaviyo, and how you’ve leveraged data to improve campaign performance. Numbers speak volumes, so don’t shy away from sharing your successes!
Keep It Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate detail-oriented candidates, so show us your organisational skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at WeComm
✨Know Your CRM Tools
Make sure you’re familiar with platforms like Klaviyo. Brush up on how to use them effectively, as well as their features for segmentation and campaign optimisation. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Campaign Success
Prepare specific examples of past campaigns you've worked on. Highlight what strategies you used, the results achieved, and any A/B tests you conducted. This will demonstrate your analytical skills and your ability to drive engagement and revenue.
✨Emphasise Personalisation
Since the brand focuses on personalised customer experiences, be ready to discuss how you’ve implemented personalisation in your previous roles. Share ideas on how you could enhance customer journeys and retention through tailored campaigns.
✨Be Ready for a Fast-Paced Environment
The role requires someone who thrives under pressure. Prepare to discuss how you manage multiple projects simultaneously and stay organised. Sharing your strategies for prioritising tasks will show that you can handle the dynamic nature of the brand.
