Head of Retail

The Brand

A fast-growing, digitally native jewellery and accessories brand is looking to take its next big leap—bringing its much-loved online experience into the physical world. Known for creating beautifully personalised pieces and building a loyal community of customers, the brand is now gearing up to expand its retail presence across the UK and beyond.

With a strong digital foundation and a bold vision for growth, the team is searching for a Head of Retail to lead this exciting new chapter.

The Role

This is a rare opportunity to build a retail function from the ground up. The Head of Retail will take full ownership of the brand’s physical retail strategy—leading the launch, management, and scaling of stores and pop-ups across key locations. From identifying the right spaces and designing standout store experiences, to recruiting teams and delivering on commercial targets, this is a role with serious impact.

The position will work closely with the Founders and leadership team, blending strategic thinking with hands-on execution. Whether it’s planning the long-term store rollout, managing day-to-day retail operations, or developing innovative in-store activations, this person will ensure the brand’s identity and customer-first approach shines through at every touchpoint.

Commercial acumen will be key—they’ll be responsible for retail P&L, team performance, customer data insights, and continual optimisation to ensure stores are not just beautiful, but profitable.

The Person

The ideal candidate will bring proven senior-level retail experience, ideally from a high-growth, founder-led, or digitally-native brand. They’ll be both visionary and operational, with a strong sense of what it takes to create high-performing, brand-led retail environments that truly connect with customers.

They’ll have a track record of opening and scaling stores, building and leading exceptional teams, and creating retail strategies that drive both revenue and brand affinity. Agile, entrepreneurial and deeply customer-focused, this person will be energised by the opportunity to shape the future of retail for a brand on the rise.

If you’re someone who thrives on building from scratch, loves combining creativity with commercial thinking, and is ready to put your stamp on something exciting—this could be the one.