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- Tasks: Lead a team to create engaging customer campaigns across email, push, and SMS.
- Company: Join a forward-thinking Digital Team shaping the future of online retail.
- Benefits: Work with world-renowned brands and enjoy a creative, innovative environment.
- Why this job: This role offers the chance to innovate and drive customer experience through data.
- Qualifications: Looking for strategic thinkers with a passion for insights and creativity.
- Other info: Opportunity to collaborate with various teams and make a real impact.
The predicted salary is between 43200 - 72000 £ per year.
Job Description Ready to take the next step in your career? I’m on the hunt for a passionate and experienced CRM Manager to join an exciting, forward-thinking Digital Team that’s shaping the future of online retail. Reporting to the Head of Analytics, you’ll play a vital role in crafting customer-centric strategies that engage, retain, and excite their audience, making every interaction count. As CRM Manager, you’ll lead a talented team, plan and deliver standout campaigns across email, push, and SMS, and collaborate with teams from Buying and Merchandising to Brand and Studio. This isn’t just about managing; it’s about innovating—using data to drive personalisation, segmentation, and testing strategies that set the standard in customer experience. If you’re a strategic thinker with a love for insights and creativity, and you’re ready to push boundaries while working with an incredible roster of world-renowned brands, this role is for you. …
CRM Manager employer: WeComm
Contact Detail:
WeComm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Familiarize yourself with the latest CRM tools and technologies. Being well-versed in platforms like Salesforce, HubSpot, or similar can give you a significant edge during discussions with our team.
✨Tip Number 2
Showcase your experience with data-driven decision-making. Be prepared to discuss specific examples of how you've used analytics to shape customer strategies and improve engagement.
✨Tip Number 3
Highlight your leadership skills and experience in managing teams. We value collaboration, so sharing instances where you've successfully led a team to achieve campaign goals will resonate well.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and customer engagement. Demonstrating your knowledge of current industry practices can set you apart as a forward-thinking candidate.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the CRM Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in CRM management, particularly any campaigns you've led that involved email, push, or SMS marketing. Use specific examples to demonstrate your impact.
Showcase Your Analytical Skills: Since the role involves using data to drive strategies, make sure to highlight your analytical skills. Mention any tools or methodologies you are familiar with that relate to customer segmentation and personalization.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for customer engagement and innovation. Discuss how you can contribute to the company's goals and enhance the customer experience.
How to prepare for a job interview at WeComm
✨Show Your Passion for CRM
Make sure to express your enthusiasm for customer relationship management. Share specific examples of how you've successfully engaged and retained customers in previous roles, highlighting your passion for creating meaningful interactions.
✨Demonstrate Data-Driven Decision Making
Prepare to discuss how you use data to inform your strategies. Bring examples of how you've utilized analytics to drive personalization and segmentation in past campaigns, showcasing your ability to turn insights into actionable strategies.
✨Highlight Your Leadership Skills
As a CRM Manager, you'll be leading a team. Be ready to talk about your leadership style and provide examples of how you've motivated and developed your team members in previous positions, emphasizing collaboration and innovation.
✨Prepare for Creative Problem Solving
Think of instances where you've had to innovate or think outside the box to solve a problem. Discuss how you approach challenges creatively, especially in the context of campaign planning and execution across various channels like email, push, and SMS.
