Day Residential Supervisor Penketh

Residential Supervisor (Days)

Pay Details: £13.21

Hours: 1 x 20 hour Days

Location: Penketh, Warrington UK, Heathside

About Heathside and The Mews

We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37‑bedroom residential home with a cozy and homely feel, and The Mews is our 25‑bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. You can read more about each home on our website.

Day in the Life of a Residential Supervisor

In this role, you will work closely with and provide key support to the Senior Supervisor. Your days are as varied as the individuals you care for. From providing hands‑on assistance to stepping up in a supervisory capacity, your adaptability will shine. Your person‑centred approach ensures that every individual receives the specialised care they deserve, tailored to their unique needs. You’ll be a senior figure to your colleagues, offering leadership and support while fostering a warm and respectful environment. With effective communication and a passion for making a difference, you’ll be an integral part of our mission to create a caring community that celebrates growth and independence. Equipped with comprehensive training and the unwavering support of your team, you’ll provide a wide range of assistance—from personal care to being a friendly presence in their day—respecting their individuality, celebrating life histories, and supporting people in doing what they enjoy. Your dedication and compassionate care will create a sense of safety and comfort, empowering individuals to live their best lives.

Our Employee Benefits

• Welcome Bonus: You’ll receive £500 as a warm welcome to the team
• Training and Development: We offer access to both in‑house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you’ll receive a £150 bonus (with an additional £50 for passing the care certificate).
• Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
• Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
• Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime.
• Free Meals: Available to all staff working 12‑hour shifts, ensuring you stay energized with a hot or cold meal
• Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
• Christmas Enhancement (Double Time): Enjoy double‑time pay for allocated Christmas hours worked.
• Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.
• Get Paid As You Earn: With FlexEarn, you don’t have to wait for payday. WCL gives you access to a portion of your earnings as soon as you’ve worked the hours. It’s a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.

What Are We Looking For

• 2 years experience working in care
• A level 2 qualification or significant experience
• An effective leader that can demonstrate the values of the organisation at all times
• Ability to lead a shift and supervise other colleagues
• Someone who is flexible and adaptable

Job Summary

To support the Service Manager in the day‑to‑day running of the service and ensure high standards of care are delivered. This includes contributing to colleague supervision, supporting performance, promoting dignity and respect, and ensuring high‑quality care, safeguarding and compliance.

Key Responsibilities

Leadership

• Provide leadership and effective performance oversight for colleagues
• Support the Service Manager in developing the service and improving quality
• Support delivery of service objectives and required changes

Colleagues

• Support induction, retention and development of colleagues
• Support the Service Manager to ensure the correct skill mix and staffing levels
• Provide supervision and development to allocated team members
• Ensure regular, effective communication within the service

Business

• Follow WCL financial procedures
• Support compliance with contract agreements

The People We Support

• Contribute to a caring environment aligned with guidelines and legislation
• Support effective communication with individuals, families and stakeholders
• Contribute to high standards of care including medicines management and access to professionals
• Seek and share views of people we support
• Support meal‑related tasks including heating/serving food and preparing simple snacks
• Maintain hygienic kitchen/dining areas
• Encourage food‑related engagement and independence
• Support the Service Manager with complaints and quality monitoring
• Build positive relationships with families and community partners
• Implement safeguarding procedures

Safeguarding

• Complete SVA and MCA training
• Recognise and report safeguarding concerns

Health and Safety

• Follow H&S legislation and policies
• Take reasonable care for own and others\’ safety
• Support safe upkeep of the environment

Data Protection

• Maintain confidentiality in line with Data Protection Act and ISO27001

Person Specification

Experience

• Evidence of wanting to professionally develop
• Willingness and ability to learn
• Experience in a care or support environment
• Experience supporting colleagues or contributing to team performance

Technical Skills

• Ability to handle basic numerical information
• Ability to use Microsoft Office (including Word and Outlook)

Personal Qualities

• Positive values relating to disability, older people, dementia and mental health
• Good verbal and written communication skills
• Ability to listen sensitively
• Ability to develop and maintain positive relationships
• Ability to plan, organise and prioritise tasks
• Understanding of fairness and valuing diversity
• Understanding of safeguarding vulnerable adults
• Ability to work flexibly and as part of a team

Ready to Change Lives? Apply Now!

If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre‑screening stage, a member of our friendly team will be in touch to guide you through the next steps!

More About We Change Lives

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community‑based services.