Legal Operations Principal Co-ordinator in Nottingham

As the Legal and External Affairs Operations Support, you will play an important role in the handling and administration of key processes and risk management activity across Legal and External Affairs. You will be responsible for providing support to the leaders and teams across Legal and External Affairs, to ensure that they can provide the highest level of support to the business while remaining well managed. You will report directly into the Head of Employment in Legal and External Affairs.

Responsibilities

• Undertake risk management work, including ensuring the Legal and External Affairs team keep process documentation, procedures, controls and testing and Google drive management up to date.
• Supplier invoice management and administration.
• Supporting External Affairs leadership with internal and external relationship management and administrative tasks.
• Supporting the centralising of Legal and External Affairs horizon scanning activities.
• Supporting the Commercial and Tech Team with the administration of its contracts work and associated document and Google drive management.
• Supporting the Dispute and Financial Crime Team with establishing merchant recovery processes and Police Liaison administrative activities.
• Administration and filing of information to COEPs Regulators, in particular the Financial Conduct Authority.
• Providing general administration support to Legal and External Affairs, including supporting collating information for reporting to internal stakeholders and administrative support for the CI&I team and the Fun and Community Team.

Qualifications

• Experience of providing effective and efficient operational and/or administrative support in a large team.
• Confidence with data entering and extraction from FUSE.
• Ability to identify and implement innovative operational and process improvements.
• Record of showing a high level of integrity and discretion, given the sensitive nature of the work you would be exposed to.
• Organisational skills, specifically the ability to handle and record large volumes of data using spreadsheets.
• Experience with using Google Sheets.
• Being able to adapt working style to meet the challenges of an unpredictable and continually evolving environment and workload.
• Strong communication skills, to enable effective collaboration with a variety of stakeholders.

Where And How You'll Work

Permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we’re open to talking about an arrangement that works for you.

What’s In It For You

Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.

Diversity & Inclusion

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.