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For Companies At a Glance
- Tasks: Support exciting antiques and jewellery events, ensuring a smooth customer experience.
- Company: Join WeBuyVintage, one of the UK's largest buyers of collectibles.
- Benefits: Competitive pay, mileage allowance, and a chance to be part of a growing brand.
- Why this job: Be the friendly face that makes events memorable and enjoyable for customers.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible hours and opportunities to learn in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Location: North East England
Type: Full-time
About WeBuyVintage
WeBuyVintage is one of the UK’s largest buyers of jewellery, antiques and collectibles. We run more roadshows than any other UK company - over 200 valuation events every month - bringing trusted experts face-to-face with customers across the country. In less than two years, we’ve grown from a pub-table idea into an eight-figure business, and we’re on a mission to make WeBuyVintage a brand everyone recognises.
The Role
We are looking for a friendly, proactive, and highly organised Roadshow Assistant to support our busy antiques, jewellery, and gold-buying events. This role is all about customer experience, atmosphere, and flow. You will be the first point of contact for many customers, helping manage queues, keeping people comfortable while they wait, and ensuring the event runs smoothly and professionally throughout the day. As our events continue to grow in popularity, this role is key to maintaining our high standards, positive energy, and happy customers.
Main Tasks & Responsibilities
- Venue set up (chairs, tables, refreshments station)
- Customer experience & front‑of‑house: welcoming customers warmly as they arrive and being on‑hand to answer any questions they have about the appraisal process
- Manage queues and waiting areas calmly and confidently
- Offer tea, coffee, cake, and refreshments and keep the station stocked and tidy
- Help maintain a clean, organised, and welcoming event space
- Support dealers with general assistance as required
- Act as a positive ambassador for the company at all times
Who We’re Looking For
You’ll be great in this role if you are:
- Naturally friendly, calm, and approachable
- An excellent communicator
- Confident speaking to a wide range of customers
- Able to stay positive and energetic during long, busy days
- Organised and proactive – someone who sees what needs doing and does it
- Comfortable managing queues and politely setting boundaries
- Reliable, punctual, and flexible with working hours
- Physically able to assist with light set‑up tasks (chairs, tables, refreshments)
Essential
You must hold a full, clean UK driving licence and be confident driving to venues across your home county.
Desirable (but not essential)
- Experience in events, hospitality, customer service and front‑of‑house roles
- Experience working in busy, customer‑facing environments
- Interest in antiques, jewellery or valuables
But most importantly, you are someone who genuinely enjoys looking after people, takes pride in great customer service, and can keep a positive, calm energy even when things get busy.
What You’ll Get
- Competitive pay
- Mileage allowance for travel
- Be part of a growing, friendly UK brand
How to Apply
If this sounds like the right opportunity for you, please get in touch. Please include a short, introductory message including:
- Where you’re based
- Your availability
- Why you’d be a good fit
Roadshow Events Assistant in North East employer: WeBuyVintage
Contact Detail:
WeBuyVintage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadshow Events Assistant in North East
✨Tip Number 1
Network like a pro! Attend local events or meet-ups related to antiques and collectibles. Chat with people in the industry, share your passion, and let them know you're on the lookout for opportunities. You never know who might have a lead for you!
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies like WeBuyVintage. Send a friendly email expressing your interest in working with them, even if they’re not actively hiring. Show them your enthusiasm!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to customer service and event management. Think about how you would handle busy situations and keep that positive energy flowing. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the WeBuyVintage team. Make sure to highlight your customer service skills and any relevant experience!
We think you need these skills to ace Roadshow Events Assistant in North East
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re all about great customer service!
Tailor Your Message: Make sure to customise your introductory message to reflect why you’re a perfect fit for the Roadshow Events Assistant role. Highlight your relevant experience and how it aligns with our mission at WeBuyVintage.
Keep It Concise: While we love a good story, keep your application brief and to the point. Focus on the key details like your location, availability, and what makes you a great addition to our team. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with WeBuyVintage.
How to prepare for a job interview at WeBuyVintage
✨Know the Company Inside Out
Before your interview, make sure you research WeBuyVintage thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer experience, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help customers feel welcome and valued.
✨Demonstrate Your Organisational Skills
As an Events Assistant, being organised is key. Bring up instances where you successfully managed multiple tasks or events simultaneously. Highlight your ability to stay calm under pressure and how you keep everything running smoothly.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle queues and manage waiting areas. Prepare to discuss how you would create a positive atmosphere for customers, even during busy times. Showing that you can think on your feet will impress the interviewers.
