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For Companies At a Glance
- Tasks: Support exciting antiques and jewellery events, ensuring a smooth customer experience.
- Company: Join WeBuyVintage, one of the UK's largest buyers of collectibles.
- Benefits: Competitive pay, mileage allowance, and a chance to be part of a growing brand.
- Why this job: Be the friendly face that makes events memorable and enjoyable for customers.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible hours and opportunities to learn in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Position: Events Assistant
Location: South West England
Type: Full-time
About WeBuyVintage
WeBuyVintage is one of the UK’s largest buyers of jewellery, antiques and collectibles. We run more roadshows than any other UK company - over 200 valuation events every month - bringing trusted experts face-to-face with customers across the country. In less than two years, we’ve grown from a pub-table idea into an eight-figure business, and we’re on a mission to make WeBuyVintage a brand everyone recognises.
The Role
We are looking for a friendly, proactive, and highly organised Roadshow Assistant to support our busy antiques, jewellery, and gold-buying events. This role is all about customer experience, atmosphere, and flow. You will be the first point of contact for many customers, helping manage queues, keeping people comfortable while they wait, and ensuring the event runs smoothly and professionally throughout the day. As our events continue to grow in popularity, this role is key to maintaining our high standards, positive energy, and happy customers.
Main Tasks & Responsibilities
- Venue set up (chairs, tables, refreshments station)
- Customer experience & front-of-house: welcoming customers warmly as they arrive and being on-hand to answer any questions they have about the appraisal process
- Manage queues and waiting areas calmly and confidently
- Offer tea, coffee, cake, and refreshments and keeping the station stocked and tidy
- Help maintain a clean, organised, and welcoming event space
- Support dealers with general assistance as required
- Act as a positive ambassador for the company at all times
Who We’re Looking For
You’ll be great in this role if you are:
- Naturally friendly, calm, and approachable
- An excellent communicator
- Confident speaking to a wide range of customers
- Able to stay positive and energetic during long, busy days
- Organised and proactive – someone who sees what needs doing and does it
- Comfortable managing queues and politely setting boundaries
- Reliable, punctual, and flexible with working hours
- Physically able to assist with light set-up tasks (chairs, tables, refreshments)
Essential
You must hold a full, clean UK driving licence and be confident driving to venues across your home county.
Desirable (but not essential)
- Experience in events, hospitality, customer service and front-of-house roles
- Experience working in busy, customer-facing environments
- Interest in antiques, jewellery or valuables
But most importantly, you are someone who genuinely enjoys looking after people, takes pride in great customer service, and can keep a positive, calm energy even when things get busy.
What You’ll Get
- Competitive pay
- Mileage allowance for travel
- Be part of a growing, friendly UK brand
How To Apply
If this sounds like the right opportunity for you, please get in touch. Please Include a Short, Introductory Message Including where you’re based, your availability, and why you’d be a good fit.
Roadshow Events Assistant in Chippenham employer: WeBuyVintage
Contact Detail:
WeBuyVintage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadshow Events Assistant in Chippenham
✨Tip Number 1
Get to know the company! Research WeBuyVintage and understand their mission and values. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! As a Roadshow Events Assistant, you'll be interacting with customers all day. Role-play with friends or family to get comfortable with welcoming people and answering their questions confidently.
✨Tip Number 3
Show off your organisational skills! Think about how you can demonstrate your ability to manage queues and keep events running smoothly. Maybe share examples from past experiences where you’ve kept things calm and organised under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to jump into the role. Don’t forget to include that short introductory message we love to see!
We think you need these skills to ace Roadshow Events Assistant in Chippenham
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re all about great customer service, so a warm tone can go a long way.
Highlight Relevant Experience: Make sure to mention any experience you have in events, hospitality, or customer service. Even if it’s not directly related, any role where you’ve interacted with people or managed tasks will help us see how you’d fit into our team.
Keep It Organised: Structure your application clearly. Use headings, bullet points, or short paragraphs to make it easy for us to read. A well-organised application reflects your ability to stay calm and organised during busy events, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need there. Plus, it shows us you’re proactive and keen to join our growing team!
How to prepare for a job interview at WeBuyVintage
✨Know the Company Inside Out
Before your interview, make sure you research WeBuyVintage thoroughly. Understand their mission, values, and the types of events they run. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer experience, prepare examples from your past where you've excelled in customer service. Think about times when you managed queues or created a welcoming atmosphere, as these experiences will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you stay organised during busy events. You might want to share specific strategies you use to manage multiple tasks at once, like setting up venues or keeping refreshments stocked. This will highlight your proactive nature, which is key for this role.
✨Bring Positive Energy
WeBuyVintage values a positive atmosphere, so let your enthusiasm shine through during the interview. Smile, maintain eye contact, and express your excitement about the opportunity to work in a dynamic environment. This will help convey that you’re the right fit for their team.
