At a Glance
- Tasks: Deliver engaging virtual training sessions and support staff development.
- Company: Join a dynamic team in a leading automotive company focused on learning and growth.
- Benefits: Enjoy a full-time role with opportunities for professional development and a collaborative work environment.
- Why this job: Make a real impact by upskilling colleagues and enhancing customer service standards.
- Qualifications: Experience in training delivery, strong communication skills, and a passion for learning are essential.
- Other info: This role is based on-site in Doncaster, perfect for those who thrive in a studio environment.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Hours: Full time/ Permanent – 42.5 hours per week including weekends.
We are looking for an engaging and dynamic Virtual Training Presenter to deliver high-quality online training sessions from our dedicated studio in Doncaster. While the training itself is delivered virtually to colleagues across the UK, the presenter must be based on-site at our Doncaster studio. You’ll play a crucial role in supporting and upskilling staff, ensuring consistent knowledge and application of our systems and customer service standards.
This role requires a confident and articulate individual with a passion for learning and development in a virtual environment.
Responsibilities
- Deliver engaging and interactive live virtual training sessions on a variety of topics related to our business, processes, systems, and customer service.
- Utilise virtual training platforms effectively to create a positive and participative learning experience.
- Present training content clearly, concisely, and enthusiastically, adapting your style to suit different learning needs.
- Facilitate discussions, Q&A sessions, and interactive activities to reinforce learning.
- Work collaboratively with the Learning and Development team to understand training needs and content.
- Provide constructive feedback to participants as needed.
- Ensure all training materials and the virtual learning environment are well-prepared for each session.
- Keep up-to-date with any changes to company policies, procedures, and systems to ensure training accuracy.
- Potentially contribute to the development and updating of training materials.
Qualifications And Experience
- Proven experience in delivering training, ideally in a virtual setting.
- Excellent presentation and facilitation skills with a confident and engaging delivery style.
- Strong verbal communication and interpersonal skills.
- Comfortable using virtual meeting platforms and related technology.
- Ability to explain information clearly and adapt to different audiences.
- Strong organizational skills and attention to detail.
- Experience in the automotive industry or customer service is a plus.
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Training Specialist employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Specialist
✨Tip Number 1
Familiarise yourself with the latest virtual training tools and platforms. Since the role requires effective use of technology, being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to delivering high-quality training.
✨Tip Number 2
Showcase your presentation skills by creating a short video or conducting a mock training session. This will give you a chance to practice your delivery style and engage an audience, which is crucial for this role.
✨Tip Number 3
Network with professionals in the learning and development field, especially those who have experience in virtual training. Engaging with others can provide insights into best practices and may even lead to referrals.
✨Tip Number 4
Stay updated on trends in the automotive industry and customer service. Understanding the context in which you'll be training will help you tailor your sessions effectively and show that you're proactive about your professional development.
We think you need these skills to ace Training Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training, especially in a virtual setting. Emphasise your presentation skills and any experience you have with virtual training platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for learning and development. Mention specific examples of how you've engaged participants in previous training sessions and how you adapt your style to meet different learning needs.
Showcase Your Communication Skills: In your application, demonstrate your strong verbal communication and interpersonal skills. You might include examples of how you've facilitated discussions or Q&A sessions effectively in past roles.
Highlight Relevant Experience: If you have experience in the automotive industry or customer service, make sure to highlight this in your application. It can set you apart from other candidates and show your understanding of the business context.
How to prepare for a job interview at WeBuyAnyCar
✨Showcase Your Virtual Training Skills
Since the role requires delivering engaging online training sessions, be prepared to discuss your experience with virtual training platforms. Highlight specific tools you've used and how you've made your sessions interactive and participative.
✨Demonstrate Your Adaptability
The job involves adapting your presentation style to suit different learning needs. Be ready to provide examples of how you've tailored your training approach in the past to accommodate various audiences or topics.
✨Engage with Enthusiasm
A confident and articulate delivery is key for this role. Practice conveying your passion for learning and development during the interview. Use positive body language and an enthusiastic tone to make a lasting impression.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to facilitate discussions. Prepare scenarios where you successfully handled participant questions or adapted content on the fly to ensure effective learning.