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- Tasks: Deliver engaging virtual training sessions and support staff development.
- Company: Join a dynamic team focused on enhancing customer service standards.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Make a real impact by upskilling colleagues in a fun, interactive environment.
- Qualifications: Experience in training delivery and strong communication skills are essential.
- Other info: Position based in Doncaster; must be on-site for training sessions.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Hours: Full time/ Permanent – 42.5 Hours per week Including weekends.
We are looking for an engaging and dynamic Virtual Training Presenter to deliver high-quality online training sessions from our dedicated studio in Doncaster. While the training itself is delivered virtually to colleagues across the UK, the presenter must be based on-site at our Doncaster studio. You’ll play a crucial role in supporting and upskilling staff, ensuring consistent knowledge and application of our systems and customer service standards. This role requires a confident and articulate individual with a passion for learning and development in a virtual environment.
Responsibilities
- Deliver engaging and interactive live virtual training sessions on a variety of topics related to our business, processes, systems, and customer service.
- Utilise virtual training platforms effectively to create a positive and participative learning experience.
- Present training content clearly, concisely, and enthusiastically, adapting your style to suit different learning needs.
- Facilitate discussions, Q&A sessions, and interactive activities to reinforce learning.
- Work collaboratively with the Learning and Development team to understand training needs and content.
- Provide constructive feedback to participants as needed.
- Ensure all training materials and the virtual learning environment are well-prepared for each session.
- Keep up-to-date with any changes to company policies, procedures, and systems to ensure training accuracy.
- Potentially contribute to the development and updating of training materials.
Qualifications And Experience
- Proven experience in delivering training, ideally in a virtual setting.
- Excellent presentation and facilitation skills with a confident and engaging delivery style.
- Strong verbal communication and interpersonal skills.
- Comfortable using virtual meeting platforms and related technology.
- Ability to explain information clearly and adapt to different audiences.
- Strong organizational skills and attention to detail.
- Experience in the automotive industry or customer service is a plus.
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Training Specialist employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Specialist
✨Tip Number 1
Familiarise yourself with the latest virtual training tools and platforms. Since the role requires effective use of technology, being well-versed in popular virtual meeting software will give you an edge during the interview.
✨Tip Number 2
Showcase your presentation skills by preparing a short mock training session on a topic you're passionate about. This will demonstrate your ability to engage an audience and adapt your style to different learning needs.
✨Tip Number 3
Research StudySmarter's training methodologies and values. Understanding our approach to learning and development will help you align your answers with our company culture during the interview.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the training environment at StudySmarter and share tips on how to excel in the position.
We think you need these skills to ace Training Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training, especially in a virtual setting. Emphasise your presentation skills and any experience you have with virtual training platforms.
Craft a Compelling Cover Letter: In your cover letter, express your passion for learning and development. Mention specific examples of how you've engaged participants in previous training sessions and how you adapt your style to meet different learning needs.
Showcase Your Communication Skills: Since strong verbal communication is crucial for this role, consider including a brief section in your application that demonstrates your ability to explain complex information clearly. You could even mention any feedback you've received from past training sessions.
Highlight Relevant Experience: If you have experience in the automotive industry or customer service, make sure to highlight this in your application. It shows that you understand the context in which you'll be delivering training and can relate to the audience.
How to prepare for a job interview at WeBuyAnyCar
✨Showcase Your Presentation Skills
As a Training Specialist, your ability to present information clearly and engagingly is crucial. During the interview, demonstrate your presentation skills by articulating your thoughts confidently and using examples from your past experiences.
✨Familiarise Yourself with Virtual Training Tools
Since the role involves delivering training sessions virtually, make sure you are comfortable with various virtual training platforms. Mention any specific tools you have used in the past and how you utilised them to enhance the learning experience.
✨Highlight Your Adaptability
The job requires adapting your training style to suit different audiences. Be prepared to discuss how you've tailored your approach in previous roles to meet diverse learning needs, showcasing your flexibility and understanding of different learning styles.
✨Prepare for Interactive Scenarios
Expect to engage in discussions or role-play scenarios during the interview. Prepare to facilitate a mock training session or answer questions in an interactive manner, demonstrating your ability to create a participative learning environment.
