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- Tasks: Deliver engaging virtual training sessions and support staff development.
- Company: Join a dynamic team focused on enhancing customer service standards.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Make a real impact by upskilling colleagues in a fun, interactive environment.
- Qualifications: Experience in training delivery and strong communication skills are essential.
- Other info: Position based in Doncaster; must be on-site for training sessions.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Hours: Full time/ Permanent – 42.5 hours per week, including weekends.
We are looking for an engaging and dynamic Virtual Training Presenter to deliver high-quality online training sessions from our dedicated studio in Doncaster. While the training itself is delivered virtually to colleagues across the UK, the presenter must be based on-site at our Doncaster studio. You’ll play a crucial role in supporting and upskilling staff, ensuring consistent knowledge and application of our systems and customer service standards.
This role requires a confident and articulate individual with a passion for learning and development in a virtual environment.
Responsibilities
- Deliver engaging and interactive live virtual training sessions on a variety of topics related to our business, processes, systems, and customer service.
- Utilise virtual training platforms effectively to create a positive and participative learning experience.
- Present training content clearly, concisely, and enthusiastically, adapting your style to suit different learning needs.
- Facilitate discussions, Q&A sessions, and interactive activities to reinforce learning.
- Work collaboratively with the Learning and Development team to understand training needs and content.
- Provide constructive feedback to participants as needed.
- Ensure all training materials and the virtual learning environment are well-prepared for each session.
- Keep up-to-date with any changes to company policies, procedures, and systems to ensure training accuracy.
- Potentially contribute to the development and updating of training materials.
Qualifications and Experience
- Proven experience in delivering training, ideally in a virtual setting.
- Excellent presentation and facilitation skills with a confident and engaging delivery style.
- Strong verbal communication and interpersonal skills.
- Comfortable using virtual meeting platforms and related technology.
- Ability to explain information clearly and adapt to different audiences.
- Strong organizational skills and attention to detail.
- Experience in the automotive industry or customer service is a plus.
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Training Specialist employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Specialist
✨Tip Number 1
Familiarise yourself with the latest virtual training tools and platforms. Since the role requires effective use of technology, being well-versed in popular platforms like Zoom or Microsoft Teams can give you an edge.
✨Tip Number 2
Showcase your presentation skills by creating a short video of yourself delivering a mock training session. This will not only demonstrate your ability to engage an audience but also highlight your confidence and clarity in communication.
✨Tip Number 3
Research StudySmarter’s training methodologies and values. Understanding our approach to learning and development will help you align your presentation style and content with what we value in a Training Specialist.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews and discussions.
We think you need these skills to ace Training Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivering training, especially in a virtual setting. Emphasise your presentation skills and any experience you have with virtual training platforms.
Craft a Compelling Cover Letter: In your cover letter, express your passion for learning and development. Mention specific examples of how you've engaged participants in previous training sessions and how you adapt your style to meet different learning needs.
Showcase Your Communication Skills: Since strong verbal communication is crucial for this role, consider including a brief section in your application that demonstrates your ability to explain complex information clearly. You could reference a successful training session or feedback from participants.
Highlight Relevant Experience: If you have experience in the automotive industry or customer service, make sure to highlight this in your application. It can set you apart from other candidates and show that you understand the context of the training you'll be delivering.
How to prepare for a job interview at WeBuyAnyCar
✨Showcase Your Presentation Skills
As a Training Specialist, your ability to present information clearly and engagingly is crucial. During the interview, demonstrate your presentation skills by articulating your thoughts confidently and using examples from your past experiences in training or facilitation.
✨Familiarise Yourself with Virtual Platforms
Since the role involves delivering training virtually, make sure you are comfortable with various virtual meeting platforms. Mention any specific tools you have used in the past and how you leveraged them to enhance the learning experience.
✨Prepare for Interactive Scenarios
Expect to discuss how you would handle interactive training sessions. Be ready to share strategies for engaging participants, facilitating discussions, and managing Q&A sessions effectively, as these are key components of the role.
✨Understand the Company’s Training Needs
Research the company’s training objectives and current processes. Being knowledgeable about their systems and customer service standards will show that you are proactive and genuinely interested in contributing to their Learning and Development team.
