At a Glance
- Tasks: Lead customer journeys in car buying while supporting regional performance.
- Company: Join the UK's favourite car-buying service, expanding rapidly with over 500 branches.
- Benefits: Enjoy competitive salary, bonuses, gym discounts, and structured career progression.
- Other info: Be part of a fun team with social events and extra holiday perks!
- Why this job: Make a real impact in a dynamic environment with fantastic growth opportunities.
- Qualifications: Full UK driving license and experience in target-driven, customer-focused roles.
The predicted salary is between 28450 - 28450 € per year.
Salary: £28,450 per year (OTE £35,570) Bonus: Fantastic annual bonus based on Company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities:
- Model high performance buying cars whilst supporting the regional manager in driving performance.
- Be the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
- Always deliver exceptional customer service.
- Assist the Regional Manager to complete the smooth running of the region and compliance as per the company’s procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
- Report any potential threat to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per the company instruction.
- Ensure all purchases are completed as per the company standard.
- Provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of purchases when required.
Requirements:
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits:
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Senior Branch Manager Designate in Stretford employer: WeBuyAnyCar
Join a dynamic and rapidly expanding team at the UK's favourite car-buying service, where your passion for customer service will be rewarded with competitive salaries, fantastic bonuses, and a supportive work culture. With structured progression programmes and opportunities for personal growth, you'll thrive in an environment that values your contributions and encourages teamwork through social events and incentives. Enjoy additional perks like discounted gym memberships and a healthcare cash plan, all while being part of a company that is committed to your success and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Branch Manager Designate in Stretford
✨Tip Number 1
Get to know the company inside out! Research our values, mission, and what makes us the UK's favourite car-buying service. This will help you connect with us during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Senior Branch Manager Designate role. Highlight your customer service skills and any target-driven achievements to impress us.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fast-growing team!
We think you need these skills to ace Senior Branch Manager Designate in Stretford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see that you're genuinely excited about joining our team and helping customers. Share why you’re passionate about providing exceptional service and how you can contribute to our fast-growing company.
Tailor Your CV:Make sure your CV is tailored to the Senior Branch Manager Designate role. Highlight your experience in target-driven environments and customer service. We love seeing specific examples of how you've excelled in previous roles, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at WeBuyAnyCar
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Senior Branch Manager Designate, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled challenging situations and maintained a positive relationship with clients.
✨Demonstrate Your Leadership Potential
Since this role involves supporting the Regional Manager and leading a team, be ready to discuss your leadership style. Share specific instances where you've provided feedback or coaching to colleagues, and how that contributed to team success.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of situations where you had to prioritise tasks or manage multiple responsibilities, and be ready to explain your thought process and outcomes.
