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For Companies At a Glance
- Tasks: Lead a team, manage customer interactions, and drive sales performance.
- Company: Join the UK's favourite car-buying service, rapidly expanding with over 500 branches.
- Benefits: Enjoy bonuses, gym discounts, social events, and structured career progression.
- Why this job: Be part of a dynamic team, learn about cars, and make a real impact.
- Qualifications: Must have a full UK driving license and experience in a target-driven role.
- Other info: Weekend work required; training provided for those new to the automotive industry.
The predicted salary is between 27350 - 34470 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About The Role
- Salary: £27,350 (OTE £34,470)
- Bonus: Fantastic Annual bonus based on company performance
- Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- Model high performance buying cars whilst also supporting the regional manager in driving performance.
- Be the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
- Always deliver exceptional customer service.
- Assist the Regional Manager to complete the smooth running of the region and compliance as per the company's procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
- Report any potential threat to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per the company instruction.
- Ensure all purchases are completed as per the company standard.
- Provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of purchases when required.
Requirements:
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits:
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Senior Branch Manager Designate employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Branch Manager Designate
✨Tip Number 1
Familiarise yourself with the car-buying process and customer service best practices. Even if you don't have prior experience in the automotive industry, understanding how to guide customers through their purchase journey will set you apart.
✨Tip Number 2
Showcase your ability to work under pressure by preparing examples from your previous roles where you've successfully met targets or handled challenging situations. This will demonstrate your capability to thrive in a target-driven environment.
✨Tip Number 3
Highlight your communication skills by engaging with potential employers on platforms like LinkedIn. Share insights about customer service and your approach to building relationships, which can help you stand out as a candidate.
✨Tip Number 4
Network with current employees or professionals in the industry to gain insights into the company culture and expectations. This knowledge can help you tailor your approach during interviews and show that you're genuinely interested in the role.
We think you need these skills to ace Senior Branch Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and target-driven environments. Emphasise any leadership roles or responsibilities you've had, as this position requires strong management skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work with them and how your skills align with their requirements, particularly in customer service and performance-driven settings.
Showcase Relevant Skills: Highlight your communication skills and ability to work under pressure. Provide examples of how you've successfully managed customer relationships or led teams in previous roles, as these are crucial for the Senior Branch Manager Designate position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at WeBuyAnyCar
✨Show Your Customer Service Skills
As a Senior Branch Manager Designate, you'll be the main point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to build lasting relationships with clients.
✨Demonstrate Your Leadership Qualities
You'll be assisting the Regional Manager and leading your team. Share examples of how you've successfully led a team or provided constructive feedback to colleagues in the past. This will show your capability to support and develop others.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how your skills align with the expectations, such as managing appointments, processing documents, and ensuring compliance with company procedures.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the company's culture, growth opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
