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- Tasks: Lead a team, drive performance, and deliver exceptional customer service in a fast-paced environment.
- Company: Join the UK's favourite car-buying service that's expanding rapidly!
- Benefits: Enjoy competitive salary, bonuses, gym discounts, and structured career progression.
- Why this job: Make an impact in a dynamic role while learning everything about the car industry.
- Qualifications: Full UK driving license and experience in target-driven environments required.
- Other info: Be part of a fun team with social events and opportunities for growth!
The predicted salary is between 27350 - 34470 £ per year.
Salary: £27,350 (OTE £34,470)
Bonus: Fantastic Annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don’t worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities:- Model high performance buying cars whilst supporting the regional manager in driving performance.
- Be the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
- Always deliver exceptional customer service.
- Assist the Regional Manager to complete the smooth running of the region and compliance as per the company’s procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
- Report any potential threat to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per the company instruction.
- Ensure all purchases are completed as per the company standard.
- Provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of purchases when required.
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
Senior Branch Manager Designate employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Branch Manager Designate
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Senior Branch Manager Designate. Highlight your customer service skills and ability to work under pressure – these are key for this position.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which could double your chances of landing an interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Branch Manager Designate
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for customer service and the role! Make sure to express why you're excited about joining our team and how you can contribute to our fast-growing company.
Tailor Your CV: Don’t just send a generic CV! Highlight your experience in target-driven environments and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us your story. Share specific examples of how you've excelled in previous roles, especially in customer service or sales. This is your chance to stand out!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of applicants and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at WeBuyAnyCar
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Senior Branch Manager Designate, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can build lasting relationships and handle challenging situations with ease.
✨Demonstrate Your Target-Driven Mindset
This role involves working in a target-driven environment, so be ready to discuss how you've met or exceeded targets in previous positions. Use specific metrics or achievements to illustrate your success and how you plan to drive performance in this new role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
