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- Tasks: Manage retail branch operations and provide exceptional customer service while buying cars.
- Company: Join the UK's favourite car-buying service, rapidly expanding with over 500 branches.
- Benefits: Competitive salary, monthly bonuses, gym discounts, and structured progression opportunities.
- Why this job: Be part of a dynamic team and learn everything about cars while making an impact.
- Qualifications: Full UK driving license and experience in a target-driven, customer-focused environment.
- Other info: Enjoy team social events and accrue extra holidays for your length of service.
The predicted salary is between 27100 - 34120 £ per year.
Salary: £27,100 per year (OTE 34,120)
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities:
- First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service to our customers.
- Liaising with the back office and work colleagues as required.
- When you are not buying cars you will be assisting the transport department as needed.
Requirements:
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and independently.
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits:
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager in Newcastle upon Tyne employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Branch & Transfer Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the car industry. A personal recommendation can go a long way in landing that Retail Branch & Transfer Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see your enthusiasm for our service-driven approach, so think about how you can demonstrate your customer-focused mindset during the chat.
✨Tip Number 3
Practice your negotiation skills! Since you'll be appraising cars and closing deals, it’s crucial to show us you can handle those conversations with confidence. Role-play with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Branch & Transfer Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Branch & Transfer Manager role. Highlight any customer service experience and your ability to work in a target-driven environment, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and our company. Share why you’re passionate about customer service and how you can contribute to our growing team.
Show Off Your Communication Skills: Since excellent communication is crucial for this role, make sure your application is clear and well-structured. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at WeBuyAnyCar
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will not only help you answer questions more effectively but also show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Retail Branch & Transfer Manager, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've delivered exceptional customer service or resolved issues. This will demonstrate your ability to build lasting relationships with clients.
✨Prepare for Target-Driven Questions
Since the role involves working in a target-driven environment, be ready to discuss how you've met or exceeded targets in previous positions. Use specific metrics or achievements to illustrate your success and how you can bring that same drive to this role.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
