Multi-Function Retail Branch Manager

Job: Multi-Function Retail Branch Manager

Salary: £27,100 per year (OTE £34,120)

Bonus: Monthly and annual bonus based on company performance

Hours: 42.5 hours per week on rotational shift pattern (5 days on, 2 days off). Weekend work involved.

We are the UK’s favourite car‑buying service and are growing fast with over 500 branches and new sites opening each month. We are looking for enthusiastic, passionate, honest, service‑driven individuals to join our team.

Responsibilities

• Buy cars and ensure efficient running of the branch, acting as main point of contact for customers.
• Contact customers, prioritize diary to set appointments and meet targets.
• Conduct appraisals on cars, negotiate prices, close deals, and deliver exceptional customer service.
• Liaise with back‑office and fellow colleagues.
• Assist transport department as required when not buying cars.

Requirements

• Current full UK manual driving licence.
• Experience working in a target‑driven environment.
• Customer-focused with excellent communication skills and telephone manner.
• Ability to work well under pressure and independently (lone working).
• Ability to organize and prioritize own workload.
• Ability to build lasting relationships with clients/customers.
• Excellent administration and IT skills.

Extra Benefits

• Discounted gym membership.
• Team social events budget.
• Monthly & annual bonuses, incentives & rewards.
• Accrued extra holidays for length of service.
• Healthcare cash plan.
• Pension scheme.
• Structured progression programmes & pay increases.

We would prefer candidates with experience as a Sales Executive, Retailer, or Hospitality specialist who is used to working independently and wants opportunities with a market‑leading brand.

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development