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- Tasks: Lead a team, drive performance, and deliver exceptional customer service in a dynamic branch environment.
- Company: Join the UK's favourite car-buying service with over 500 branches nationwide.
- Benefits: Enjoy bonuses, gym discounts, social events, and structured career progression.
- Why this job: Make a real impact while learning about cars and developing your leadership skills.
- Qualifications: Passion for service, leadership skills, and a willingness to learn.
- Other info: Flexible hours with opportunities for extra holidays and healthcare benefits.
The predicted salary is between 28100 - 37720 £ per year.
Salary: £28,100 (OTE £37,720)
Bonus: Fantastic Annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern over 5 days. Weekend work is involved.
We are the UK’s favourite car-buying service, and we are growing! We have over 500 branches nationwide. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don’t know anything about cars, we will teach you everything you need to know and so much more at one of our national training centres.
Responsibilities
- Model high performance when buying cars, whilst supporting the Regional Manager in driving performance.
- Provide cover for the Regional Manager if needed and support all colleagues in the region to achieve their very best.
- Act as the main point of contact for customers in your local branch.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Lead the customer through the purchase journey, completing appraisals on cars, handling and processing important documents and processing customer payments.
- Deliver exceptional customer service.
- Assist the Regional Manager to ensure the smooth running of the region and compliance with the company’s procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive feedback and development points when required.
- Report any potential threat to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per company instruction.
- Ensure all purchases are completed as per company standard.
- Provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of all purchases.
Benefits
- Discounted Gym Membership
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan
- Cycle to Work scheme
- Pension Scheme
- Structured Progression Programmes & Pay Increases
Senior Branch Manager in Croydon employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Branch Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Senior Branch Manager. We want to see your passion for customer service and leadership shine through!
✨Tip Number 3
Show up with enthusiasm! When you walk into that interview, let your energy reflect your love for the role. Remember, we’re looking for service-driven individuals who can lead a team and connect with customers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your fit for the role.
We think you need these skills to ace Senior Branch Manager in Croydon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion shine through! We want to see that you're excited about the role and ready to dive into the world of car buying, even if you’re new to it. A bit of personality goes a long way!
Tailor Your CV: Make sure your CV is tailored to the Senior Branch Manager position. Highlight any relevant experience in customer service or management, and don’t forget to mention your ability to lead a team and drive performance. We love seeing how you can fit into our culture!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at WeBuyAnyCar
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Senior Branch Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you supported colleagues and drove performance, as this aligns perfectly with the responsibilities of the role.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this role. Think about times when you've gone above and beyond for a customer. Be ready to discuss these scenarios during the interview, as it will illustrate your commitment to delivering outstanding service and handling customer interactions professionally.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows that you're proactive and genuinely interested in how you can contribute to the company's success.
