At a Glance
- Tasks: Manage retail branches, buy cars, and deliver exceptional customer service.
- Company: Join the UK's favourite car-buying service that's expanding rapidly.
- Benefits: Competitive salary, bonuses, gym discounts, and healthcare cash plan.
- Why this job: Be part of a dynamic team and learn everything about the car industry.
- Qualifications: Full UK driving license and strong communication skills required.
- Other info: Enjoy structured progression programmes and team social events!
The predicted salary is between 27100 - 34120 £ per year.
Overview
About The Role
Salary: £27,100 per year (OTE 34,120)
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UKs favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don’t worry if you don’t know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service to our customers.
- Liaising with the back office and work colleagues as required.
- When you are not buying cars you will be assisting the transport department as needed.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
Retail Branch & Transfer Manager in Birmingham employer: WeBuyAnyCar
Contact Detail:
WeBuyAnyCar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Branch & Transfer Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and any target-driven achievements you've had in the past.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Branch & Transfer Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Branch & Transfer Manager role. Highlight any customer service experience and your ability to work in a target-driven environment, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and our company. Share why you’re passionate about providing exceptional customer service and how you can contribute to our growing team.
Show Off Your Communication Skills: Since excellent communication is crucial for this role, make sure your application is clear and concise. Use a friendly tone and don’t hesitate to showcase your personality – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our fantastic company culture!
How to prepare for a job interview at WeBuyAnyCar
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Retail Branch & Transfer Manager. Familiarise yourself with the key tasks like buying cars, managing appointments, and delivering exceptional customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since this position is all about customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will highlight your suitability for the role.
✨Demonstrate Your Target-Driven Mindset
The job requires working in a target-driven environment, so come ready to discuss how you've met or exceeded targets in previous roles. Use concrete numbers or achievements to illustrate your success, as this will show that you can thrive under pressure and deliver results.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.