At a Glance
- Tasks: Buy cars, manage branch operations, and deliver exceptional customer service.
- Company: Join the UK's favourite car-buying service that's expanding rapidly!
- Benefits: Competitive salary, bonuses, gym discounts, and healthcare cash plan.
- Other info: Enjoy team events, structured progression, and extra holidays for service.
- Why this job: Be part of a dynamic team with growth opportunities in a thriving industry.
- Qualifications: Full UK driving license and experience in customer-facing roles.
The predicted salary is between 28200 - 34120 £ per year.
Salary: £28,200 (OTE 34,120) per annum pro rata
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities:
- As a Sales Executive with WBAC you will buy cars and ensure the efficient running of your branch.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service.
- Liaising with the back office and work colleagues.
- When you are not buying cars, you will be assisting the transport department as required.
Requirements:
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits:
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager in Basingstoke employer: WeBuyAnyCar
Join a dynamic and rapidly expanding team at the UK's favourite car-buying service, where your passion for customer service will be rewarded with competitive salaries, fantastic bonuses, and a supportive work culture. With structured progression programmes and opportunities for personal growth, you'll thrive in an environment that values your contributions while enjoying benefits like discounted gym memberships and extra holidays for length of service. Embrace the chance to develop your skills in a vibrant setting as we continue to grow across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch & Transfer Manager in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and any target-driven achievements you've had in the past.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Branch & Transfer Manager in Basingstoke
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion shine through in your application! We love seeing candidates who are genuinely excited about joining our team and contributing to our growth. A little enthusiasm can go a long way!
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Branch & Transfer Manager role. Highlight any customer service experience and your ability to work under pressure, as these are key for us.
Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've excelled in similar positions and how you can bring value to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WeBuyAnyCar
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Branch & Transfer Manager, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've delivered exceptional customer service or resolved issues. This will demonstrate your ability to build lasting relationships with clients.
✨Prepare for Role-Specific Scenarios
Think about scenarios you might face in the role, such as negotiating prices or conducting appraisals on cars. Practise how you would handle these situations, as this will show your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
