At a Glance
- Tasks: Assist customers with financial needs and provide excellent service in a dynamic banking environment.
- Company: Join Webster, a leading commercial bank focused on people and community.
- Benefits: Competitive hourly wage, incentive compensation, and robust development opportunities.
- Why this job: Make a real impact by helping clients achieve their financial goals.
- Qualifications: Customer service experience and a passion for building relationships.
- Other info: Flexible schedule with opportunities for growth and teamwork.
The predicted salary is between 14 - 17 £ per hour.
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
The Relationship Banker I role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.
What you will do- Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
- Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
- Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
- Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
- Expected to achieve/exceed both individual and team goals in sales, service and operations.
- Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
- Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.
- Self-starter and highly motivated.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
- H.S. Diploma or General Education Degree (GED) required
- Bachelor’s Degree in Arts/Sciences (BA/BS) or Associate's Degree preferred
- 3-4 years of customer service and needs-based banking sales experience preferred
The estimated salary range for this position is $18.50 to $23.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
Banking Center Relationship Banker 2 in Bristol employer: Webster Bank group
Contact Detail:
Webster Bank group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Center Relationship Banker 2 in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at Webster or connect with folks in the banking industry on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. We all know that confidence is key, so role-play with a friend or in front of the mirror to nail those responses.
✨Tip Number 3
Show your passion for helping customers! During interviews, share specific examples of how you've gone above and beyond for clients in the past. This will highlight your commitment to Webster's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to keep track of your application.
We think you need these skills to ace Banking Center Relationship Banker 2 in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Banking Center Relationship Banker role. Highlight your customer service experience and any relevant banking skills that align with Webster's values.
Showcase Your Skills: Use specific examples to demonstrate your communication and active listening skills. We want to see how you've successfully built relationships and met customer needs in previous roles.
Be Authentic: Let your personality shine through in your application. We value integrity and collaboration, so don’t hesitate to share your genuine passion for helping customers achieve their financial goals.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team!
How to prepare for a job interview at Webster Bank group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Webster’s values and services. Brush up on your knowledge of banking products and services, as well as any recent news about the company. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be ready to share specific examples of how you've successfully handled customer needs in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Demonstrate Team Spirit
Collaboration is key in this role, so be prepared to discuss how you’ve worked effectively within a team. Share experiences where you contributed to team goals or supported colleagues, showcasing your ability to create a positive working environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, growth opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.